The nature of work – where, when and how it is done – was already changing. Digital transformation and automation were impacting the skills you need. Changing customer expectations were making you rethink your business model. COVID-19 has vastly accelerated these trends forcing many companies to reconsider what kind of workforce they need.
Workforce shaping, sourcing and planning are key to business success now and in the future. How do you meet current demands on your business in a sustainable, timely and cost-effective way? What capabilities will you need in the future? How can you find the skills you’ll need in an increasingly digital world? How do you optimise your sourcing options? How do you balance organisational structure, employee experience and workforce planning to drive the business strategy and optimise costs.
