Ensuring operational resilience enables a firm to confirm that it can continue to deliver its critical operations and services throughout operational disruptions. Firms must be able to demonstrate that they have the ability to prevent, adapt to, respond to, and recover from disruptions such as cyber attacks, natural disasters, or technology failures to reduce the likelihood of customers suffering harm and wider firm stability or market issues materialising. Proving operational resilience is fundamental to gaining the trust of various stakeholders including customers, shareholders, the wider industry, and regulators.
Operational Resilience - A Strategic Enabler
Powered Operating Model
- Resilience and trust as foundations of organisational strategy
- Maintaining business outcomes after disruptive events
- Keeping the business connected before and after disruption
Integrated Risk & Resilience
- Embed a “resilience first” mindset as risks are interconnected
- Assess and articulate tangible business benefits of managing risks
- Embedding risk and resilience into strategic decision-making
Critical Third Parties
- Supporting Organisations to conduct Dependency & Supply Chain Risk Management to reduce Third Party Risk
- Facilitating organisations to ensure Technology & Cyber Resilience to reduce operational disruptions
- Ensuring organisations have appropriate Risk, Incident, & Change Management to enhance Operational Effectiveness
Resilience by Design
- Ensuring Important Business Services remain Resilient throughout Change
- Facilitating Assurance of Third Parties when amending their support to services
- Enabling Regulatory Compliance and Important Business Services to remain and recover within Impact Tolerance
Automated Tooling Solutions
- Scenario Simulation and Intelligence
- Delivering Solutions for Better Scenario Testing
- Data driven & evidence enabled, including fully auditable reporting to both senior management and regulator
Scenario Testing
- A business-centric, integrated scenario testing approach
- Testing to beyond failure and evaluating workarounds
- 4D Insight simulator overview
- Leveraging tooling solutions across the E2E testing lifecycle
Our insights
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Operational resilience: challenges ahead and how to avoid them
A report showcasing operational resilience challenges and how to avoid them
Why do you need a strategy for operational resilience?
A document explaining how an Operational Resilience vision and strategy will help you make decisions around key challenges and trade offs
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