KPMG global tech report – industrial manufacturing insights

368

Industrial manufacturing technology leaders

26

key markets

$100m

USD+ in revenue

In the rapidly evolving landscape of industrial manufacturing (IM), organizations are increasingly recognizing the imperative of digital transformation to enhance operational efficiency, quality control, and sustainability. The KPMG global tech report highlights that industrial manufacturing firms are at the forefront of this transformation, showcasing the highest levels of digital maturity across various technology categories compared to other sectors. This report serves as a critical resource for understanding the current state of digital adoption in industrial manufacturing and the strategic steps necessary for continued advancement.

The KPMG research surveyed 2,450 executives from 26 countries and jurisdictions, including 368 leaders from industrial manufacturing. The findings reveal that 76% of IM firms express a strong willingness to embrace cutting- edge technology and the sector excels in AI adoption with 34% of organizations achieving a return on investment (ROI) from multiple AI use cases. However, the report also identifies significant maturity gaps in areas such as supply chain, procurement, and finance functions, which hinder the full realization of digital potential. Multiple recommendations emerge from the report including enhancing data strategies to help ensure seamless integration and analysis across disparate systems, upskilling the workforce and prioritizing the development of robust cybersecurity measures.

KPMG global tech report: industrial manufacturing insights

Interoperability, hybrid models and AI innovation are the battlegrounds for digital excellence

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Key themes

Manufacturing’s proactive and progressive spirit is propelling its digital maturity

Out of the eight sectors polled, manufacturing organizations are most likely to be in the highest stage of strategic maturity in the majority of the nine tech categories measured. And 76 percent of industrial manufacturing firms say their workforce has an appetite to embrace cutting-edge technology — the highest proportion of all sectors surveyed.
The sector excels at achieving AI ROI, but disconnects prevent further progress

Manufacturing is one of the three sectors where organizations are most likely to be at the most mature phase of AI adoption, with 34 percent already achieving return on investment (ROI) in several AI use cases.
While it has above average data maturity, the sector continues to hold itself to high standards

Industrial manufacturing performs above the cross-sector average in the number of its organizations that are in our top two levels of data maturity.

Methodology

The KPMG global tech report 2024 surveyed 2,450 technology leaders from 26 countries across 8 industries: financial services, tech, retail and consumer packaged goods, industrial manufacturing, life sciences and pharmaceuticals, healthcare, government and public sector, and energy. Survey respondents represented organizations with annual revenues above US$100 million and included a diverse group of technology leaders, such as chief digital officers, CIOs, CTOs, CISOs, chief AI officers, and others. A significant proportion of the respondent sample comprised senior leaders: 50 percent were board members or members of the C-suite, 15 percent held director or senior manager-level positions. The industrial manufacturing perspective of the KPMG global tech report 2024 draws on the views of 368 industrial manufacturing technology leaders.