KPMG and ServiceNow

Service areas
Client stories
Insights
Recognitions
Our people

Companies across the globe are grappling with complex challenges surrounding growing demands for faster, more agile service delivery, improved employee experience, and changing service delivery environments across the front, middle and back-office functions.

KPMG and ServiceNow combine leading technologies, industry expertise and intelligent design to help make your organization digitally savvy, interconnected and easy to navigate. Working together, we can help improve efficiency, reduce costs and unlock productivity, while enabling the flexibility needed to meet your evolving needs.

KPMG professionals, along with ServiceNow, can help to automate, modernize and consolidate your service management processes by creating visibility into your technology infrastructure. Our ServiceNow Certified Master Architects, working in KPMG firms across the globe, offer leading-practice guidance on technology strategy and governance, as well as solution design, architecture and implementation.

Together, our teams can help you increase organizational transparency and collaborate to forge intelligent strategies that enhance your investments, create great experiences and unleash modern advancements to transform your business for today and tomorrow.

Service areas

AI Trust services

Unlock the vast potential of artificial intelligence with a trusted approach

KPMG Powered Enterprise IT

Get more from your technology.

KPMG Powered Enterprise HR

Shape your workforce for the future

KPMG Powered Enterprise Risk

Build trust by harnessing risk.

KPMG Powered Enterprise Global Business Services

Consumer-grade business services.

KPMG Powered Enterprise Resilience

Achieving stability amid disruption.

KPMG Powered Enterprise Cyber

Cybersecurity for a bold new world of threats.

KPMG Provider Onboarding and Credentialing

Helping to move healthcare professionals to the clinic with speed and efficiency.

Customer Service Management

Improve customer service while reducing costs.

Operationalize ESG across the enterprise

Affect change with a data-driven strategy and supporting operating model enabled by workflow technology.

Client stories

Prioritizing the employee experience

Corewell Health deepens employee engagement across the health system

Danone

KPMG firms and ServiceNow help Danone build a people-centered global business services platform focused on process efficiency.

Reopening at Uber speed

Creating workplace and mobile digital solutions to get Uber back to work.

Cropped photo of a male hand opening the door of a black car while standing outdoors. Close up. Transportation

KPMG Australia Works with ServiceNow to Drive Change

Working together to build resilience and digitize workflows.

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A journey to transformation for Spectrum Health

Using the ServiceNow platform to help Spectrum Health create a unified employee experience.

Innovation for a healthier future

Helping a leading pediatric hospital achieve broad business transformation.

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Insights

KPMG named 2025 ServiceNow Worldwide Transformation Partner of the Year

KPMG is proud to be named the 2025 ServiceNow Worldwide Transformation Partner of the Year and Americas Employee Workflow Partner of the Year. Together, KPMG firms and ServiceNow help clients integrate technologies, including AI, to achieve transformative outcomes.

KPMG recognized as ServiceNow’s 2024 EMEA Employee Workflow Partner of the Year.

KPMG is proud to be named ServiceNow’s 2024 EMEA Employee Workflow Partner of the Year. Together, KPMG firms and ServiceNow can help you create a digital employee experience for the modern working world.

Thrive through today’s challenges and innovate tomorrow’s possibilities with KPMG and ServiceNow

Discover how KPMG firms and ServiceNow can help you transform service delivery operations, meet regulatory requirements specific to your industry, and connect workflows across front, middle and back-office functions.

KPMG & ServiceNow: Driving transformation for healthcare organizations

Ken Reid, Global Head of Alliances, KPMG International, and Mike Luessi, GM Global Healthcare & Life Sciences Industry Business, ServiceNow, discuss pressing issues facing the healthcare industry and how KPMG professionals and ServiceNow are working together to help make a difference for healthcare organizations, their staff and patients.