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      Companies across the globe are grappling with complex challenges surrounding growing demands for faster, more agile service delivery, improved employee experience, and changing service delivery environments across the front, middle and back-office functions.

      KPMG and ServiceNow combine leading technologies, industry expertise and intelligent design to help make your organization digitally savvy, interconnected and easy to navigate. Working together, we can help improve efficiency, reduce costs and unlock productivity, while enabling the flexibility needed to meet your evolving needs.

      KPMG professionals, along with ServiceNow, can help to automate, modernize and consolidate your service management processes by creating visibility into your technology infrastructure. Our ServiceNow Certified Master Architects, working in KPMG firms across the globe, offer leading-practice guidance on technology strategy and governance, as well as solution design, architecture and implementation.

      Together, our teams can help you increase organizational transparency and collaborate to forge intelligent strategies that enhance your investments, create great experiences and unleash modern advancements to transform your business for today and tomorrow.


      Service areas

      Improve operational efficiency with agentic AI.

      Unlock the vast potential of artificial intelligence with a trusted approach

      Get more from your technology.

      Shape your workforce for the future

      Build trust by harnessing risk.

      Achieving stability amid disruption.

      Cybersecurity for a bold new world of threats.

      Helping to move healthcare professionals to the clinic with speed and efficiency.

      Improve customer service while reducing costs.

      Affect change with a data-driven strategy and supporting operating model enabled by workflow technology.


      Client stories

      KPMG in Norway and ServiceNow help Oslo University Hospital optimize surgical resources and enhance patient care.

      Corewell Health deepens employee engagement across the health system

      KPMG firms and ServiceNow help Danone build a people-centered global business services platform focused on process efficiency.

      Tyson Foods taps the power of Workday and ServiceNow to service team members worldwide

      Creating workplace and mobile digital solutions to get Uber back to work.

      Working together to build resilience and digitize workflows.

      Using the ServiceNow platform to help Spectrum Health create a unified employee experience.

      In just 85 working days, KPMG UK reinvented IT with AI, creating a proven model its advisory teams now use to help clients adopt AI


      Our insights

      Thrive through today’s challenges and innovate tomorrow’s possibilities with KPMG and ServiceNow

      Discover how KPMG firms and ServiceNow can help you transform service delivery operations, meet regulatory requirements specific to your industry, and connect workflows across front, middle and back-office functions.

      KPMG & Armis from ServiceNow: Unlocking visibility for stronger cyber resilience

      Discover how greater visibility across connected assets can help organizations strengthen cyber resilience, reduce risk and transform with confidence with KPMG & Armis from ServiceNow.


      Multi-year agreement enhances employee experience and helps clients move from AI adoption to measurable action.

      KPMG firms recognized for impact in helping organizations unlock significant strategic value from core enterprise operations.

      KPMG today launches Global Business Services with KPMG Velocity, a new agentic AI offering designed to improve operational productivity of corporate functions.

      Suite of services aims to help organizations ensure AI reliability, accountability and transparency.

      KPMG and ServiceNow can help you address DORA challenges and achieve operational resilience.


      Awards & recognition


      Our people

      Andrew Keeling

      Global Alliance Director, ServiceNow

      KPMG International


      Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.