DISCORDIA

DISCORDIA is one of the largest transportation and logistics companies in Bulgaria, with operations spanning road, rail, sea and air freight.

As the business grew in reach and complexity, DISCORDIA recognized that its existing ERP offered limited scalability and process standardization, hampering further expansion and innovation.

DISCORDIA’s leadership therefore sought a modern, cloud-based, agile ERP infrastructure that could support long-term growth and deliver unified processes across the organization. 

DISCORDIA engaged KPMG in Romania to design and implement a broad-ranging and business-led digital transformation solution. Leveraging KPMG consultants' SAP experience, KPMG Powered Enterprise methodology, and blended global-local delivery model, the project centered on a cloud-native ERP platform with industry best-practice process standardization. As a RISE with SAP Validated Partner, KPMG firms are able to offer strategic guidance and outcomes with the continued alignment of the KPMG Powered Enterprise and RISE with SAP methodologies.

Key elements of the transformation:

Implementation of SAP Cloud ERP Private as the core ERP platform, with key functionality deployed across sales and distribution, materials management, and plant maintenance. Additional modules deployed include SAP Treasury and Risk Management, SAP Business Technology Platform (BTP), along with SAP Fiori; a role-based user interface framework that delivers consistent experiences across SAP applications.

The delivery approach was rooted in the KPMG Powered Enterprise methodology and executed under a RISE with SAP adoption framework, ensuring a cloud-first, scalable and future-ready ERP landscape.

KPMG professionals worked closely with DISCORDIA to launch a digital transformation using a four-step implementation plan, with these phases: 

• Vision and Validate: Setting the strategic roadmap, aligning business goals and defining the target operating model.
• Construct: Building and configuring the SAP tech solution, integrating separate systems and designing processes with minimal customization.
• Deploy: Handling data migration, system cut-over, user training and change management to enable smooth go-live and strong adoption.

The transformation was not without its challenges, with multi-system integration and workforce resistance to change among the key obstacles. These were mitigated through clear, structured governance processes and early engagement with DISCORDIA’s business unit leaders, which enabled executive alignment. 

KPMG’s local team effectively managed integration complexity, risk and the overall change-management program. Throughout the project, the budget was tightly controlled, with delivery achieved on target by adhering closely to the KPMG Powered Enterprise methodology and limiting customizations to only what was essential.

The new landscape provides DISCORDIA with a robust platform for further growth and agility in the face of evolving market demands.

Delivered on time, within agreed scope and budget, the transformation delivered significant business value:

• Real-time fuel tracking, enabling better cost control and operational insight.
• Integration between transportation management and SAP Sales and Distribution, improving supply-chain visibility and responsiveness.
• Accurate cost allocation across logistics and operations, giving management clear profitability insights at both business-unit and customer levels.
• IFRS16-compliant lease and revenue processes, which supports financial compliance and transparency.
• Improved operational efficiency and customer service, underpinned by standardized processes, unified data and a scalable, cloud-based infrastructure.