Workforce, People and HR

What we do
Our thinking
Our people

Client challenges and overview

Global volatility coupled with rapid technological advancements including GenAI tooling has led to fierce competition for talent and skills, driven in part by employees reassessing what they want from work. Meanwhile, boards are demanding the HR function delivers a connected, digitally enabled, and analytics-led function that is cost-effective and supports the business’s strategic aims. Adding to the complexity, in recent times HR has become the gatekeeper of Environmental, Social and Governance (ESG) commitments across the organization.

KPMG’s People & HR experts are here to help executive leaders and their teams maximize their peoples’ performance to add value to the enterprise and create a thriving working environment. Over 20 years’ worth of research has shown us that leading HR functions invest heavily in being connected across their business, focus on using analytics to make decisions. Our KPMG Future of Work insights have proven to us that leading HR functions have a purpose-driven and human-centered mindset, recognizing that even in a digital world, talent is the true competitive advantage.

HR Functions are shaping workforces for the future with evidenced-based talent management, investing in different skills, and developing new capabilities to stay ahead in their markets. They are also prioritizing employee wellbeing and putting ESG commitments at the core of the function. Our solutions are rooted in what makes HR professionals the leaders they are.

We deliver this through four main capabilities:

The future of HR

We help organizations embrace an effective operating model enhanced through new technology, data and analytics, bringing strategic insight and a digital employee experience, integrated across the back office.

Shaping the future workforce

We embrace the evolving technology landscape and deploy data-led scenarios to identify the size, structure, and skills of a future workforce. We enable forward talent planning, help instill a commitment to Inclusion, Diversity and Equity (IDE), and enhance the employee experience through role design, progression, and developing compelling Employee Value Propositions. Our latest approach to shaping the workforce integrates how current and rapidly advancing technologies (such as AI and robotics) can positively transform the future of work.

A culture of lifelong learning

We take an evidence-based look at all aspects of how workers build the necessary skills to be successful, applying a learner-first approach to reskilling utilizing advanced technology. We advise on tailored learning, content and academy development so that employees embrace continual learning and prepare for career growth and leadership.

People-centric transformation underpinning enterprise change

We support transformation across the enterprise holistically with an agile approach to change by design; drawing on workforce insights, behavioral science, creative communications, and the ingredients for sustainable high performance. We help deliver effective behavioral change, technology deployment, enterprise change portfolio management, and change assessment and deployment platforms.

Our approach

KPMG collaborates with you to elevate your business performance through your most valuable asset -your people. Whether you are charting a course for digital HR transformation, shaping your future workforce, enabling learning, or navigating complex, enterprise-wide change, we offer invaluable insights and cutting-edge analytics to maximize tangible business outcomes. We also leverage established methodologies and leading research, such as the Future of Work; coupled with our rich reservoir of practical experience and leading-edge technology.

What sets us apart is our unwavering commitment to nurturing enduring client relationships built on trust. Our portfolio of services reflects this depth of experience and commitment and is purposefully designed to elevate the position of the HR function across organizations.

HR

Define a future-focused strategy, build the right Target Operating Model (TOM), embark on a digital transformation journey to enhance employee engagement, optimize talent management, and take a leading role in shaping ESG strategies.

Workforce

Shape the ideal future workforce, build a talent marketplace, deliver a compelling Employee Value Proposition (EVP), and cultivate a culture of diversity and inclusion. Our approach integrates the impact of current and emerging technologies on the future of work, empowering organizations to maximize the value of their technology investments by optimizing their people.

Learning

Advise on tailored learning strategy, content, academies, development programs, and technology so that employees embrace relevant, continual learning as the workforce evolves, and prepare for career growth and leadership.

Change

Empower your workforce through agile change management, with effective strategies, enterprise change portfolio management, and strategic communications.