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      Meeting the needs of citizens

      Meeting the needs of citizens in areas such as child and family services, employment, disability, housing and community is one of the great challenges in Australia today.

      KPMG's Human Services professionals work with a broad range of clients to help create more efficient and effective human and social services.

      Our mission is to help clients carry out their core responsibilities to provide for the essential human needs of all citizens, and to ensure their basic social security. Our team are committed to the shared purpose of 'achieving better outcomes for the wellbeing of all Australians.'



      Our global network of practitioners support clients through:

      A group of diverse employees in a modern office

      Business transformation/change management

      Our firms' professionals help organisations manage the specific risks associated with change in complex social and political environments.

      Integrated service delivery/shared services

      We design and implement programs that help leverage shared services to reduce costs while maintaining a clear focus on both core competencies and the delivery of mandated activities.

      Program integrity/fraud prevention

      KPMG's Forensic teams help clients develop fraud prevention and program integrity strategies that are not only proactive, but robust enough to identify fraud before it occurs to protect our firms' clients' budgets, reputations and donors.

      Information Technology

      We work across the technology lifecycle - from planning and strategy through to implementation and sustainability - to achieving dramatic results that allow clients to achieve improved service efficiency at a lower cost.

      Performance management and improvement/cost-effectiveness

      KPMG professionals deliver globally-tested and locally applied methodologies for achieving continuous improvement in internal processes, as well as outcome- and performance-based models of engagement with service providers in the private and not-for-profit sectors.



      Additional services include:

      ✔  Program design and evaluation
      ✔  Leadership and organisational strategy
      ✔  Change management
      ✔  Internal/external audit
      ✔  Technology strategy
      ✔  Implementation and solutions
      ✔  Data & analytics
      ✔  Transactions and funding
      ✔  Real estate advisory
      ✔  Financial management
      ✔  Forensic analysis
      ✔  Cost optimisation and procurement
      ✔  Governance, risk and compliance
      ✔  Cyber security
      ✔  Tax




      Social Housing

      KPMG is committed to supporting governments and social housing providers to deliver better outcomes for consumers.
      A pre-teen girl wearing a hijab sits on a couch with her little sister on her lap and reads her a bedtime story


      KPMG’s Human & Social Services insights

      Browse KPMG's insights and thought leadership below.

      Practical guidelines for putting risk to people first in your modern slavery response, from KPMG and the Australian Human Rights Commission.

      Aged care sector analysis and report, including the financial performance of the top 25 Australian home and residential aged care providers for FY24.

      Five keys to public sector digital transformation success.


      Key contacts