How generative AI will transform the care industry

Care systems face the formidable challenge of how to balance escalating demands for care with finite resources.

Governments and care organisations worldwide are striving to reconcile the disparity between the growing need for health care services against limitations imposed by economic constraints, rising expenses, and workforce shortages.

While the transformative power of data and technology in reshaping care has long been advocated, progress has not kept pace. Enter Generative AI (Gen AI) – an emerging powerhouse with enormous potential for transformation in the care industry.

Care Reimagined 2025 explores what is currently achievable for the care industry with established AI technologies, and provides insight into the nascent applications of Gen AI.

Care Reimagined 2025

Innovation, trends and predictions for healthcare leaders.

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AI focus areas for care organisations

Care resources under stress
- Staffing shortages on the rise
- Infrastructure facing increasing presssure
- Intensified financial pressure
AI and machine learning
- Health and wellbeing focus
- Data utilisation
- Seamless care network
- Personalised care
Generative AI opportunities
- Patient/client experience
- Population health
- Operational efficiency
- Clinical experience
- Equity
Working differently with AI
- Appropriate care supported digitally
- Integrated and collaborative transformation of care processes
- Governance and leadership