Transformation is a continuing journey

      Are you doing what’s necessary to become a customer-centric connected enterprise?

      KPMG Connected Enterprise is aligned around eight core organizational capabilities. According to research by Forrester Consulting, organizations that invest in them are twice as likely to create exceptional customer experiences, achieve business objectives and generate a greater return on investment.

      Find out where you stand by completing our quick and easy-to-use confidential online assessment.


      Chart your progress

      Our assessment lets you score your organization on the strength of the capabilities required for digital maturity. How well can you:

      • Control data to deliver insight-driven strategies and actions?
      • Develop new ways to define your brand and create innovative products and services?
      • Build-in experience-centricity by design?
      • Create digitally-enabled processes to provide seamless interactions and commerce?

      • Apply metrics and technologies to create more responsive operations and supply chain?
      • Change the culture to reshape an aligned and empowered workforce?
      • Adopt an agile approach founded on a digitally enabled technology architecture?
      • Manage an integrated partner and alliance ecosystem?


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      Where are you on your Connected Enterprise journey?

      Complete the Connected Enterprise Capability Maturity Assessment and download your customized, real-time report. This benchmarks your organization’s journey to digital maturity against industry best practice.

      At a glance, you’ll have an easy-to-share view of the opportunities and challenges you face on the way to becoming a connected enterprise, aligned around your customers.


      Related content

      Align your business around your customers to help create a seamless, agile, digitally enabled organization that can deliver leading experiences and new levels of performance and value.

      KPMG helped a global prescription pet food maker adopt a modern B2B2C commerce model, creating better customer experiences and opportunities for growth.

      KPMG and Microsoft helped a global professional organization transform go-to-market strategy, finance operations, and workforce approach.



      Our People


      Adrian Clamp

      Global Head of Connected Enterprise

      KPMG International

      Rick Rose

      Principal, Advisory; KPMG Leader, Connected Enterprise in Americas

      United States

      Silvester Liu

      Partner, CIO Advisory and ASPAC Connected Enterprise Lead

      KPMG in China


      Connect with us

      KPMG combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. Connect with our team to start the conversation.

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