In a world engaged in unrelenting digital transformation and a constantly evolving cybersecurity threat landscape, the continuous management of digital identities and their security - associated with both human and non-human entities is not just important, it is essential for organizations across all sectors. Identity and Access Management (IAM) has become a fundamental pillar of enterprise security, regulatory compliance, operational resilience, and digital transformation. It goes beyond simple user account management; it is about empowering and protecting digital identities in every possible form, shape, and relationship.

Organizations today face increasing complexity, driven by hybrid work patterns, multi-cloud environments, stringent regulations, and the necessity for enhanced integration across digital ecosystems. As the cybersecurity landscape evolves, digitalization accelerates and new transformation opportunities arise, IAM must adapt accordingly. A proactive and strategic approach to IAM is crucial for effectively navigating these challenges and regulatory demands – and for building digital trust, agility and resilience in a rapidly changing business and IT environment.

It is this strategic approach that equips your business with the necessary resilience and confidence to innovate and achieve sustainable growth.

At KPMG, our IAM Transformation and Advisory Services support your transition from reactive identity controls to a more holistic protection and strategic enablement of your digital identities. Whether your organization is looking for a new or revitalized IAM strategy, an enhanced IAM program, improved interactions and decisions among business leaders, a comprehensive IAM roadmap, modernization of legacy systems, or the integration of Zero Trust principles, we collaborate with you to achieve measurable outcomes. Our extensive experience in supporting large and/or complex organizations positions us to manage identity related cybersecurity risks, improve resilience, transform access management, and unlock value across people, processes, and platforms.

Tommy Petersen

Director, Advisory

KPMG in Denmark

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We can help you with:

We assess, define, and align your IAM vision and strategy, roadmap, and operating model with enterprise priorities. We collaborate to help you lay the foundation for a scalable, resilient IAM framework that enables both security and agility.

Establishing the policies, processes, and controls to manage digital identities and access across your organization is of vital importance. We design governance frameworks that support resilience, cybersecurity objectives and compliance with internal and regulatory standards.

Designing a scalable IAM architecture and selecting the right technologies and vendors to your requirements—whether cloud-native, hybrid, or legacy—requires know-how, yours, and ours. We ensure integration with business systems, HR, IT Service Management (ITSM), and cybersecurity infrastructure to support systemic resilience and adaptability.

Embed Zero Trust principles through identity-focused strategies, securing privileged access, applying risk-based authentication, and enforcing least-privilege models. This strengthens your cybersecurity posture and helps prevent unwanted lateral movement across your environment.

Ensure IAM readiness for major business initiatives like cloud adoption, mergers, and acquisitions (M&A), or customer experience innovation. We help you deliver seamless, secure, and scalable digital access in B2E, B2B, and B2C settings – supporting both digital transformation and cybersecurity resilience.

Lead and govern IAM initiatives from strategy to execution, in lockstep with your business and at all levels. We enable your IAM program to deliver projects, engage with key stakeholders, plan for, and manage change, and ensure long-term value realization and embed governance, risk management, compliance, cybersecurity, and resilience from day one.

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Our approach

Our IAM Transformation and Advisory offerings are based upon extensive real-life experiences, follow best practice models and are of proven maturity. All the above is consolidated into our KPMG Powered IAM Methodology, which is designed to guide and support the requirements of your organization at every stage of the digital identity maturity journey.

KPMG Powered IAM is a strategic, end-to-end methodology that drives the lifecycle of continuous alignment of Identity and Access Management initiatives, with your strategic, tactical, and operational cybersecurity and business requirements.

Vision
Validate
Construct
Deploy
Evolve

Align Identity Strategy with Business Value

In the Vision phase, we help organizations understand their current identity posture through a tailored maturity assessment that spans people, processes, and technology. From there, we collaborate with stakeholders to define a future-state IAM vision and strategy aligned with business priorities, regulatory needs, and digital ambitions. High-level architecture and roadmap development ensure early clarity on direction, while initial governance structures and program foundations are put in place to drive resilience, business and cybersecurity alignment and accountability across business and IT.

The result: A strategic IAM direction that unites compliance, security, and user experience - help forming and enabling IAM programs and steering committees to execute, supported by actionable insights and achieve clear executive commitment.

Design the Foundations for Governance and Change

Building on the strategic intent, the Validate phase deepens the work with detailed design and architectural blueprints. We develop target operating models, define core IAM processes, and establish policy and control frameworks that reflect industry standards, cybersecurity, and Zero Trust principles. This phase also drives organizational alignment through change enablement—ensuring business units, IT, and cybersecurity stakeholders are prepared to adopt new ways of working.

The result: A validated design foundation with clear accountability, compliance-ready processes, and a business-aligned operating model that is ready to execute.

Configure Technology and Build Capability

With the design in place, the Construct phase focuses on the practical implementation of technology and integration with existing systems. KPMG supports clients in selecting and/or validating IAM tools, configuring and integrating them into hybrid and multi-cloud environments, and enabling data-driven decisions through analytics. We also deliver enablement and learning to ensure teams are aligned, empowered, and capable of operating the new IAM ecosystem effectively.

The result: A technically sound and operationally aligned IAM platform—resilient, integrated, configured, secured, and informed by analytics, with trained stakeholders ready to manage it.

Execute with Confidence and Control

Deployment is where strategy becomes reality. We guide clients through all readiness and execution activities, including user acceptance testing, mock cutovers, final cutover coordination, and post-deployment hypercare. Throughout, we ensure operational continuity, stakeholder engagement, and user adoption through targeted enablement and change reinforcement.

The result: A smooth, low-risk deployment that that targets operational excellence, by minimizing disruption, accelerate time-to-value, and enable immediate benefits through strong adoption and support.

Drive Transformation and Sustain Value

IAM is not a one-time effort - it is a continuous journey. In the Evolve phase, we help clients embed IAM into broader digital transformation programs, track value realization, and define the next iteration/evolution of their digital identity roadmap. This includes fine-tuning governance, optimizing resilience, cybersecurity and IAM processes, as well as enabling advanced capabilities such as adaptive and risk-aligned access and identity analytics.

The result: IAM as a living capability - continuously delivering business value, supporting digital growth, and adapting to emerging threats and opportunities.