This government organisation is implementing AI infrastructure for better decision-making

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      The challenge

      Government departments across India are increasingly exploring AI to enhance service delivery, but face challenges in accessing scalable infrastructure, customised models, and end-to-end lifecycle support. Fragmented tools, lack of standardisation, and limited technical expertise often hinder the successful deployment of AI solutions at scale.


      The opportunity

      KPMG in India supported the launch of a platform offering AI services to government entities. The initiative aims to democratise access to AI by providing tailored models, robust infrastructure, and lifecycle support.

      We implemented a structured five-step approach:
      • Requirement analysis

        Understanding department-specific AI needs and use cases

      • System design

        Architecting scalable, secure, and modular AI

      • Development and testing

        Rolling out tool and training stakeholders

      • Deployment and training

        Supported procurement and deployment of 56+ high-performance GPUs

      • Monitoring and maintenance

        Measuring long-term performance through advanced monitoring and drift detection


      The outcome

      The platform has enabled government departments to adopt AI with greater confidence and efficiency:

      AI service

      Access to a wide range of AI tools and models tailored to specific departmental needs

      Insights

      Enhanced decision-making through predictive analytics and real-time data processing

      Scalable infrastructure

      Cloud-native architecture that grows with demand

      Extensive model repository

      Customisable models for diverse use cases, improving operational outcomes

      This initiative represents a significant leap in AI maturity, empowering public sector innovation through accessible, reliable, and scalable AI.

      Key Contact

      Brijendra Kumar

      Partner and Lead, GovTech, Government and Public Services

      KPMG in India

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