This government organisation is measuring performance with KPI monitoring

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      The challenge

      India’s government oversees a vast array of schemes across diverse sectors, ministries, and states. However, the absence of a unified, data-driven monitoring system has made it difficult to track performance, identify gaps, and make timely decisions. Fragmented data sources and inconsistent reporting formats have hindered effective decentralised planning and governance.


      The opportunity

      A dashboard initiative was launched with the goal to harness the power of data analytics and enable systematic monitoring of key performance indicators (KPIs) across schemes.

      KPMG in India’s approach included:
      • Flexible monitoring framework

        Designed for state-level departments and central schemes

      • Dashboard development

        Created dynamic, result-oriented dashboards for schemes

      • Data management

        Curated and synthesised large volumes of data for actionable insights

      • Institutional strategy

        Strengthened public administration capabilities in data collection, analysis, and dissemination

      The platform integrates analytical techniques with dynamic storyboards to generate insights and support faster decision-making.
       


      The outcome

      The initiative has significantly improved governance and performance tracking:

      Live dashboards for schemes 

      Pan-India coverage

      62+ departments integrated

      7+ sectors represented

      890+ KPIs actively monitored

      It has empowered the government entities with visibility, enabling data-driven governance and more responsive public service delivery.

      Key Contact

      Brijendra Kumar

      Partner and Lead, GovTech, Government and Public Services

      KPMG in India

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