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    KPMG x ServiceNow

    Solve your biggest challenges, deliver impact and add value with market-leading technology solutions

    With change being a constant in business, agility and responsiveness are key. The ability to pivot and execute on demand is critical across people, processes and systems.

    To do this, organisations need to put intelligent technology at their core that delivers better customer and employee experiences and drives efficiencies and speed.

    Through our alliance, we bring together the sophisticated capabilities of the ServiceNow platform with our deep technical and functional expertise. Together, we solve complex issues and deliver solutions that can scale and evolve with your business.

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    Client stories

    ServiceNow | Building a people centric Global Business Services
     

    Discover how Danone, a world-leading food and beverage company, worked with KPMG firms and ServiceNow to integrate leading edge technology to reduce business services complexity.

    Read more

    ServiceNow Solutions

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    Join up your enterprise

    Deliver a seamless experience for your employees and customers. A no-code environment helps you easily automate processes and streamline the environment.

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    Enhance user experiences

    A modern and intuitive ecosystem raises user satisfaction. Through a unified employee portal, you can keep your teams engaged, productive and informed.

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    Increase workforce productivity

    The Now platform creates a single, configurable workspace that empowers service delivery teams. Through targeted, purpose-built tools they can work more productively with everything they need at hand.

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    Drive smarter working

    Through the power of AI and analytics, you can surface information, gain predictive insights and automate low-level tasks. Your teams can focus on value-adding, strategic work.

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    Innovate faster

    Automated digital workflow apps can easily be built and extended in the unified Now platform – increasing the speed at which you can create innovative solutions and deliver better outcomes.

    Our Solutions

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    Strengthen your management of IT

    Our tried-and-tested expertise helps you transform the business of IT and the entire business operation utilising ServiceNow. Enhanced IT service and operational management means you can realise operational value faster.

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    Run IT like a business

    We help identify how IT can add real business value. With ServiceNow IT Business Management (ITBM), we work with you to ensure that tasks are focused where they matter most.

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    Achieve better global support

    We help drive a step change in service support. Extending beyond ticketing and case management, IT and business services deliver more strategic value to the organisation.

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    Transform the customer experience

    We help you harness ServiceNow to deliver a seamless customer experience. Digitally transform customer service by connecting departments, workflows and systems – automating and reducing case volumes for your service team.

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    Engage your employees

    Our people expertise combined with ServiceNow means you can create the workforce of the future with more empowered employees. In a seamless environment with more personalised experiences, your people flourish.

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    Elevate ESG

    With ServiceNow's ESG Command Center solution, and our deep ESG knowledge and experience, you can manage, visualise and report on issues more effectively across the entire ESG spectrum.

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    Tighten your cyber grip

    Our outcome-driven cyber transformation solution, configured into ServiceNow, creates a smarter way to achieve security in the cloud, combining deep security operations knowledge, proven delivery capability and leading technology.

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    Build stronger governance

    We help you better manage risk by breaking down silos to create a strong compliance culture. An array of assets and accelerators, with ServiceNow, speeds the GRC transformation.

     

    Brochures & Awards

    Global Business Services

    How do GBS organisations get to the next level?

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    Cloud & IT

    Software Asset Management (SAM) as a service

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    Risk

    Build Trust by harnessing Risk

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    Cyber

    Streamline your security operations

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    HR

    Shape your Workforce

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    ESG

    Corporate Sustainability Reporting Directive

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    Worldwide Transformation Partner of the Year, Winner

    Worldwide Industry Solution - Healthcare Partner of the Year, Winner

    Global Transformation Partner of the Year, Winner

    EMEA Transformation Partner of the Year, Winner

    Winners Circle for HFS

    Our alliance insights

    Motor finance

    FCA ramps up activity on legacy discretionary commission arrangements (DCA)
    Discover more
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    How to improve demand management and reduce capital spend

    A C-suite guide to improving portfolio management and reducing spend on strategic...

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    Audit Technology

    At KPMG we deliver cutting edge audits by harnessing the power of leading technologies, & continuously innovating to design and deliver audits which align with our ever more digital world.
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    Our people

    Max Goldsmith
    Max Goldsmith

    Alliances Director

    KPMG in the UK

    William Ellis
    William Ellis

    Partner

    KPMG in the UK

    Connect with us

    KPMG combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. Connect with our team to start the conversation.

    Contact us
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