KPMG AI Services & Innovations

Our solutions
Services reimagined with AI
Intelligent industries
Insights
Our experts

In the artificial intelligence (AI) era, anything seems possible. Untapped value, constant innovation, new frontiers. Especially with a knowledgeable guide by your side. We help clients harness the power and potential of AI. From strategy to implementation. Small steps to solving seemingly impenetrable problems. Underpinned by trust.

In a data- and technology-driven world, AI and innovative software solutions are the key to transformation and success. They enable you to respond more quickly to market changes, manage risks more effectively, and develop sustainable business models.

We are your partner for customized software and AI solutions and support you in meeting your challenges. To this end, we always keep our finger on the pulse and combine expertise in data and analytics, robot process automation, cloud transformation, and intelligent document processing.

Klaus Schatz Portrait

Klaus Schatz

Partner, Advisory, Linz

KPMG Austria

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Navigating the complex world of technology is challenging. Amidst the abundant hype, the necessity to innovate and adopt digital solutions at pace intensifies. Let’s set you on the right path.

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Benefit from modern technologies to advance your digital strategy. Discover KPMG's innovative technology products to move forward your business.

AI can be used in organizations for a variety of tasks, including automating processes, improving decision-making through data analysis, and personalizing customer interactions. Examples include specialized chatbots for customer service, predictive analytics for business development, or optimizing marketing campaigns using machine learning algorithms.

AI is relevant for businesses of all sizes and industries because it offers versatile applications that can be tailored to specific needs. Companies can benefit from AI by accelerating their workflows and making them more efficient in order to gain a competitive advantage. Large companies can also optimize their complex processes and thus increase their performance.

Für Unternehmen ist es wichtig, zunächst ihre Geschäftsziele und Herausforderungen zu identifizieren, die durch KI gelöst werden sollen. Es ist sinnvoll, mit kleinen Pilotprojekten zu beginnen, um Erfahrungen zu sammeln und die Technologie zu testen, bevor sie umfassend implementiert wird. Beratungsgesellschaften können hierbei durch ihre Expertise wertvolle Unterstützung bieten, um den Prozess zu optimieren und Risiken zu minimieren.

Many companies are already using AI in customer service with chatbots, in logistics to optimize supply chains, and in product development to optimize digital twins. This development is predicted to continue to accelerate as technology advances rapidly and more companies realize and implement the benefits of AI.

Unlock value with AI & KPMG

We combine innovative technologies and cross-industry expertise to realize solutions for our customers and innovations that significantly shape and drive digital transformation.

AI Jumpstart | AI Strategy | AI Trust | AI Workforce | AI Technology | AI Data & Analytics

AI Jumpstart

KPMG AI Jumpstart provides strategic consulting services which will help you build a solid foundation for using AI in your organization. We support you in developing strategies, governance structures and technical guidelines to ensure the safe and effective use of AI.

AI strategy: Development of a comprehensive AI strategy, selection and prioritization of relevant use cases, planning of a clear roadmap, AI governance and compliance, training of employees, operation of AI solutions
AI governance: Reliable AI governance structure for the safe and sustainable use of AI applications and systems
Technical AI governance: Designing safe and efficient AI processes by implementing controls based on ISO 42001 and similar standards

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AI Strategy

KPMG AI Strategy helps you harness the power of AI to transform and optimize your business processes. Our solutions for business applications and digital transformation help you seamlessly integrate AI into your daily operations.

AI Adoption Acceleration & AI-Enabled Business Applications with Microsoft 365: Integrating GPT with applications such as Teams, SharePoint, and Power Platform, as well as customized Copilot solutions
Driving Digital Transformation with No-Code and Low-Code Solutions and Power Platform: Leveraging the Microsoft Power Platform for Flexible and Agile Application Development and Delivery

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AI Trust

KPMG AI Trust Security focuses on one of the key aspects in the implementation of AI systems: development and deployment of safe, responsible and scalable AI systems. Our security solutions help you identify and mitigate potential risks early to ensure the safe opera+tion of your AI applications.

Threat modeling of AI systems: Identification and mitigation of potential security risks in AI systems through structured threat modeling

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AI Workforce

KPMG AI Workforce helps organizations augment human teams with digital labor to streamline complex workflows and boost efficiency, accuracy, and scalability in oder to evolve your workforce and unlock AI value:

Identify and prioritize: Map departments, roles, tasks, and skills impacted by AI; prioritize solutions by value and ROI.
Augment and upskill: Invest in the right AI tools, upskill employees to use AI in daily work, and drive adoption with KPMG’s AI Adoption solutions.
Tune for collaboration: Redesign roles, structures, and operating models for human–AI collaboration and digital labor pools to deliver organizational value.

Our training and awareness programs prepare employees to use AI confidently and understand its impact, with tailored concepts to build acceptance and knowledge:

AI training and education: “AI driver’s license” for safe, effective AI use; IT security, compliance, AI operations; benefits and limits of AI.
AI awareness measurement: Customized communication and training plans to boost targeted AI adoption.
AI communications: Support for rollout via newsletters, intranet posts, gamification, infographics, and podcasts.

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AI Technology

KPMG AI Technology implementation and operations services ensure that your AI systems operate efficiently and securely. We help you implement complex AI solutions and provide continuous monitoring and customization to ensure optimal results.

Complex knowledge management: Use of RAG architectures and graph databases to efficiently process large amounts of data and improve knowledge management
AI/ML Operations: Continuous monitoring and tailored operation of AI systems to ensure long-term valuable results
AI model selection and calibration: Fine-tuning AI models for productive AI systems, e.g. through hyper parameter tuning, feature engineering, prompt engineering, fine-tuning
Implementation of AI systems on Microsoft Azure: Support in the design, implementation and ongoing operation of applications that use AI models
Building an in-house GenAI platform: KPMG Maple Waltz as a web-based GenAI platform for company-specific AI use cases, with an accessible user interface, cost tracking, DevSecOps processes and secure standard configurations

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AI Data & Analytics

Our advanced analytics services help you gain valuable insights from your data and make data-driven decisions. We support you in the implementation of advanced analytics use cases and the design of modern data platforms.

Advanced Analytics with AI: Implementation of Advanced Analytics Use Cases and Design and Implementation of an Advanced Analytics Platform
Design and Implementation of Modern Data Platforms as Enablers for AI: Design and Implementation of Modern Data Platforms to Support AI

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Services reimagined with AI

Our comprehensive range of services — from strategy development to system implementation and operation — make the difference for your success with AI and help you shape the future of your company.

Financial reporting leaders’ AI expectations for their companies and external auditors.

Shaping the workforce of the future with AI

Discover the strategies to advance the IT function and prepare organizations to thrive in a cloud and AI-enabled era

Generative AI for powerful tax productivity.

The shift from manual oversight to data-driven intelligence has begun.

Legal Operations Transformation Services

Intelligent industries

The rise of generative AI — and the forthcoming era of autonomous, agent-driven systems — is unlocking unprecedented opportunities for innovation. Our latest research offers a comprehensive roadmap for organizations to capture AI’s full potential value.

Banking

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Insurance

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Retail

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Technology

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Manufacturing

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Energy

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Healthcare

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Life sciences

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Government

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Insights

Discover how GenAI can unlock a massive, untapped opportunity for businesses, and learn what it takes to capture its value.

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This report, presented at the WEF Annual Meeting 2025, explains how governments, enterprises, academia and civil society can collaborate with the aim of ensuring that AI-driven growth is inclusive.

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AI is reshaping the world and transforming every sector. Watch KPMG’s leaders share their views on harnessing the power of AI to unlock unprecedented value and solve seemingly impenetrable problems.

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Empowering human-AI collaboration for a trusted future.

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Our experts

Christian Frühwirth

Christian Frühwirth

Partner, Advisory

KPMG Austria

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Klaus Schatz Portrait

Klaus Schatz

Partner, Advisory, Linz

KPMG Austria

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call

Thomas Schmutzer

Thomas Schmutzer

Partner, Advisory, Vienna

KPMG Austria

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Andreas Tomek

Partner, Advisory, Vienna

KPMG Austria

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Christian Frühwirth
Klaus Schatz
Thomas Schmutzer
Andreas Tomek

Together with you, we will steer towards a successful future and find the right solutions for your challenges.

We stand by your side as your partner and work together to solve the complex requirements of your industry.

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We look forward to hearing from you. Get in touch with our experts.

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