Tax functions across global organizations are under increasing pressure to do more with less – while maintaining compliance, mitigating risk and delivering strategic insights.

KPMG’s AI in Tax services are designed to support tax leaders and finance professionals by leveraging advanced technologies such as generative AI (GenAI) and the KPMG Digital Gateway platform. AI in Tax addresses the critical challenges of manual inefficiencies, data overload and complex reporting requirements by automating routine processes, enhancing real-time risk monitoring and unlocking deeper analytical capabilities.

With KPMG’s trusted AI framework and tailored virtual assistants, you benefit not only from operational efficiency and improved accuracy, but also the strategic advantage of working with a globally recognized leader in tax innovation.

Christoph Steiner
Christoph Steiner

Chief Technology Officer, Tax & Legal

KPMG Switzerland

Why KPMG services?

  • Rapid risk management amid global complexity

    KPMG’s Digital Gateway GenAI helps multinationals stay compliant by monitoring global tax changes in real time. Clear, jurisdiction-specific insights accelerate risk assessment and support cross-border decision-making.

  • Enhanced tax compliance

    KPMG leverages GenAI to streamline data capture, reconciliation and reporting by automating complex tax calculations and minimizing manual tasks. This reduces the risk of errors while enhancing operational efficiency.

  • Confident tax controversy management

    KPMG leverages GenAI to analyze data and ensure clear, consistent communication, helping tax teams manage multi-jurisdictional disputes quickly and accurately.

  • Reduced complexity in tax transactions

    GenAI reveals tax risks and trends, simplifies complex concepts and supports smarter, data-driven transactional decisions while aligning diverse stakeholders.

Understanding and overcoming current challenges

While most tax teams recognize that AI has transformative potential, it often feels too abstract or disconnected from daily operations. Without concrete examples, teams struggle turn AI from a theoretical concept into a practical tool. This gap in creativity and application is compounded by the need for upfront investment and the challenge of proving immediate ROI, meaning that many AI initiatives stall before they start. 

Data

 

Tax data is often scattered, unstructured or inconsistently labeled, making it difficult for AI to generate reliable insights without – time-consuming – data prep. In addition, many tax functions rely on legacy systems and custom-built tools. Integrating AI with these is costly, complex and slow, even when interest is high.

Technology

 

AI adoption can be hindered by concerns over data security and regulatory compliance (e.g. GDPR, SOX), especially for cloud-based or third-party AI tools. Tax professionals also require transparent, traceable outputs for audit purposes. With many AI models operating as “black boxes,” teams may be hesitant to rely on them for critical tax decisions.

Context

 

AI implementation often falters due to a skills gap within tax teams. Tax professionals may lack experience with data science, prompting or interpreting AI outputs. Without adequate funding for proper training and change management, teams may resist, misuse or underutilize tools, preventing the full potential of AI from unfolding in tax functions.

Navigating success: our proven approach with Digital Gateway GenAI

Digital Gateway GenAI is KPMG’s advanced GenAI solution that integrates the powerful capabilities of leading third-party AI models (Frontier AI) into a secure, easy-to-implement platform. Designed for rapid deployment, it enables organizations to access and experiment with cutting-edge GenAI functionalities without compromising on safety, compliance, or scalability.

Built on the trusted Digital Gateway infrastructure, GenAI can be delivered in two flexible ways:

  • As an add-on for existing Digital Gateway clients

  • As a standalone solution accessed through the Digital Gateway environment

Our approach is structured to guide clients from exploration to full-scale implementation:

  • From discovery to implementation

    We invite you to book a discovery workshop to explore GenAI opportunities and test KPMG’s Digital Gateway tool. Then, enter a guided trial phase to assess real-world value. Finally, transition to full implementation, where KPMG experts will assist in customizing GenAI solutions for sustained impact and operational effectiveness.

  • GenAI personas

    As part of this journey, we offer access to a curated inventory of Digital Gateway GenAI personas – custom GPTs designed to address common challenges in Tax domains. You benefit form a wide range of tax use cases and access to a Persona Marketplace.

  • Tech agnostic support

    Whether you’re using other third-party AI tools, or another environment, we design and implement solutions that are tailored to your unique needs.  

  • Tax use cases

    We work with you to uncover everyday tax challenges where GenAI can deliver real value. Through structured use case identifaction and documentation, tailored solution design and end-to-end implementation support, we ensure AI is effectively aligned with your business context and securely integrated into your chosen platform for lasting impact.

Tax reimagined

  • Global Compliance & Transformation

    Economic challenges and complex tax rules are straining finance teams. Meanwhile, digital innovation and AI are reshaping how businesses manage tax and finance.

Partnering for success: submit your interests & open questions

Don’t let uncertainty or complexity hold your tax function back. Whether you're just starting to explore AI or are ready to scale impactful solutions, KPMG is here to guide you on your journey with proven tools, expert support and tangible results.

Meet our expert

Christoph Steiner
Christoph Steiner

Chief Technology Officer, Tax & Legal

KPMG Switzerland