Process excellence & controls

Our services
Our insights

Effective operational processes with clear roles and responsibilities ensure that there are no internal bottlenecks in the company's value chain and that unnecessary financial risks are avoided. They also enable scalability as the company grows and support the harmonization of ways of working.

Weak processes, on the other hand, lead to manual work, longer cycle times, bottlenecks, and limit business potential. In today’s business environment – where system landscapes evolve rapidly and the demand for efficiency and insights is increasing – organizations must ensure that their financial processes are as effective and automated as possible and aligned with best practices for sustainable success.

Our Process Excellence team helps businesses and public institutions streamline their financial processes, strengthen internal controls, and increase automation through technology by leveraging KPMG’s best-practice frameworks. We also apply process mining to gain deeper process insights and uncover value potential through a data-driven approach.

Niels Pedersen

Partner, Advisory

KPMG in Denmark

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We can help you with:

Process optimization typically involves reducing manual work, establishing clear roles and responsibilities, or preparing for an upcoming ERP implementation or upgrade.

We start by conducting a gap analysis against industry best practices to identify areas for improvement. Next, we design target-state processes that align with business needs and compliance requirements and evaluate the potential for automation.

After assessing and designing the processes, we prepare an implementation roadmap that identifies which parts can be automated, using existing core systems, along with other technologies that can further increase automation levels.

If you are planning to upgrade your ERP system, we can design and implement future-state processes, using pre-configured, best-practice models that accelerate implementation and reduce project-related costs.

We leverage process mining technology to gain a transaction-level understanding of financial processes, uncover inefficiencies, and identify automation opportunities. By analyzing data models, dashboard insights, and process performance metrics, we detect process bottlenecks, process variances and deviations from standard procedures.

Based on these insights, we provide actionable recommendations and facilitate improvement workshops to drive tangible process enhancements. We also support the implementation of process mining tools and help organizations build internal competencies to ensure long-term value and continuous improvement.

We assist businesses in establishing robust risk and control frameworks based on good practice.

Our services include developing tailored compliance governance models, creating global control catalogs, and implementing controls in a GRC tool to effectively execute and follow-up on implemented controls.

If you need help selecting the right GRC tool, automating manual controls, or implementing digital solutions to monitor user access rights, we can support your GRC team with these services as well.

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Our approach

Our Process Excellence approach is built on KPMG's global Powered Enterprise framework – a pre-defined target operating model that integrates all key elements of an efficient and effective finance function.

This means we provide a model answer for what your core processes could look like, based on platform-specific best practices – whether you use SAP, D365, Oracle, Salesforce, or another core system.

By leveraging our proven methodology, pre-built implementation scripts, and integrated risk and control measures, we accelerate benefit realization and reduce design and implementation time – ensuring a cost-effective, future-ready transformation.

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