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Generative AI hails the next generation of managed services

The future is closer than you think

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KPMG Managed Services

Achieving new outcomes

Accelerated transformation is one of the main paths to sustained advantage. Managed services should be a key part of the journey, providing flexible operating models that can quickly pivot amid constant change.

Now, with generative AI (GenAI), managed services are on the cusp of a new generation, providing enhanced levels of long-term value. In addition to automating tasks for improved productivity, GenAI has the ability to write new code, diagnose and fix problems, enhance customer and employee experiences, and more.

See the white paper, ‘Reimagining managed services' (PDF 1.5 MB) to examine the potential of the technology in four key areas:

  1. Cybersecurity
  1. IT service management
  1. Financial crime compliance
  1. Government grants material

KPMG member firms have already begun incorporating GenAI within managed services, helping clients improve outcomes related to:

    1. Revenue and profitability
    1. Compliance with regulations
    1. Resilience amid ever-changing threats
    1. Customer loyalty
    1. Government assistance in disaster recovery

    Reimagining managed services

    Enabling the next generation with generative AI

    Learn more

    KPMG Managed Services

    KPMG professionals draw on industry leading tech, data solutions, and a suite of managed IT services to help design, deliver, and sustain your business's ongoing transformations.

    Fighting Financial Crime

    We’re stronger together.

    Cyber Security Services

    Cyber security is more than a technology issue – it’s a golden thread that runs throughout your business, enabling it to operate effectively, efficiently, and securely. Our Cyber experts can help you to protect your future.


    Our people


    David J. Brown

    Global Head, KPMG Managed Services

    KPMG in the U.S.


    Connect with us

    KPMG combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. Connect with our team to start the conversation.

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