Organizational changes can be driven by factors such as acquisitions, mergers, downsizing, or IT implementations. As the pace of change accelerates, organizations face intense pressure to transform processes, systems, and job functions seamlessly. However, inconsistent approaches, conflicting projects, resistance to change, and internal politics can hinder the success of change initiatives.
Balancing structural and process optimization while guiding employees through uncertainty is a complex task. Collaboration with management is essential to address organizational structure, procedures, processes, and employee capabilities and motivation. Neglecting effective change management during a transformation can result in resistance, reduced employee morale, and diminished organizational adaptability, ultimately threatening the success of the changes.
Whether it involves implementing a new IT system, adopting AI, redesigning the organization, or managing acquisitions, successful implementation alone does not guarantee benefits. Benefits are only realized when the solution is implemented effectively and utilized as intended. Achieving this requires active management, appropriate organizational structures, stakeholder engagement, and the necessary skills and motivation.
What we do
We help you navigate transformation and achieve success by putting people at the center of change.
At KPMG, we understand that successful technology adoption starts with people. Our ValueCapture methodology prioritizes the human aspect of change management, ensuring that new technologies—such as GenAI and Microsoft Copilot—are fully integrated and deliver sustainable value.
Organizations often overlook the importance of involving, training, and motivating employees during technology implementation. This oversight can lead to incomplete adoption and missed long-term benefits. With ValueCapture, we address these challenges through tailored employee engagement programs, leadership training, and the creation of internal technology advocates, empowering your teams to embrace innovation confidently.
Our proven approach delivers faster adoption, greater impact, and a culture of collaboration, helping your organization unlock the full potential of technology while keeping people at the heart of transformation.
At KPMG, our approach to change management ensures that employees have the knowledge, skills, and motivation needed to maximize the value of new solutions.
We achieve this through stakeholder management, employee involvement, effective communication, and tailored learning activities. Working closely with both project and business leaders, we conduct risk assessments, stakeholder analyses, readiness evaluations, and develop comprehensive change strategies. This collaborative approach ensures successful outcomes across every aspect of your organization’s transformation.
Rather than initiating unnecessary activities, we focus on selecting and implementing only those actions that are most relevant and impactful. Every step is carried out in close partnership with project leaders and business leaders driving the change.
