One of the greatest pressures on government and public sector organisations is the need to do more with less. This is where AI has huge potential.
With AI you can streamline administrative processes. You can detect threats in interconnected systems. You can improve budget control. And you can summarise complex documents.
But where will AI have the biggest impact on productivity? What are the quick wins that will demonstrate immediate ROI? And how can you safely deploy AI solutions without undermining public trust?
We help you to identify the AI initiatives that will deliver the best returns. We work with you to integrate AI into existing systems, while mitigating disruption to critical infrastructure. And we upskill your workforce to use AI tools with confidence and ease. Most importantly, our AI frameworks have ethics and security baked in, so you get AI you can trust.
Want to know more? Read on to see how we can make the difference to your AI transformation.
Get best value from AI
Immediate gains can be made by using AI to improve internal processes. We’re helping organisations quickly unlock value by using AI to alleviate administrative burden and streamline workflows. Some hospitals, for example, have started using AI to produce patient discharge letters. What typically took a junior doctor 30 minutes, can now takes three.
Many organisations, not just in the public sector, are struggling to move from pilot programmes to something value-adding. We help you identify the areas of your organisation where AI will make the difference and provide the best ROI.
We help you:
- Use AI to unlock new insights from data and speed up decision-making.
- Generate scenario models to support infrastructure planning and budget management.
- Identify where AI will deliver the greatest ROI across your business functions.
- Integrate AI with existing infrastructure, without disrupting existing services.
- Develop agile tech solutions that are citizen-centric and sustainable.
- Standardise processes and improve operational efficiency.
Prioritise public trust with ethical AI
Understandably, government and healthcare organisations have a low tolerance to risk. That’s impacting the speed at which they can adopt AI, and how they can use it.
You need to be seen to be using AI in an ethical way. And for your AI tools to have an impact, you need your employees and the public to trust them. How can you ensure your AI tools are not only effective, but ethical, secure, and aligned with citizen expectations?
Trust is in our DNA. It underpins our Trusted AI framework and everything we deliver. And that means you can invest in AI with confidence.
We help you:
- Implement human-centric AI that enhances, rather than replaces, critical decision-making – keeping trust at the heart of public services.
- Deploy AI solutions responsibly using our KPMG Trusted AI framework, ensuring decisions are explainable and free from bias.
- Strengthen cybersecurity to detect threats and respond quickly.
- Take a proportionate approach to risk, balancing innovation and efficiency with public safety.
- Ensure compliance with AI legislation.
Transform workforce productivity
Productivity is a key theme across the public sector. Many of the most immediate gains from AI will come from automating back-office tasks and freeing up your skilled professionals to focus on high value work. For example, AI can write up case notes, enabling doctors to spend more time with patients.
As AI becomes more embedded and changes ways of working, you may need to manage employee objections. And you’re also going to need to upskill your workforce so they can make the most of your new tools. What specific skills does your workforce need to use AI with confidence and ease?
We help you:
- Manage the necessary change, including redesigning your organisational structure.
- Upskill your workforce to use AI-enabled tools and to build a culture of trust.
- Redesign your employee roles and experiences for a workplace where your people are augmented by AI.
- Support decision-making with AI-powered insights that provide real-time data and recommendations.
Make a seamless transition to an AI-enabled future
We understand that modernisation and digitisation are key priorities areas for organisations like yours. Many systems are built on legacy technology, disconnected from each other and unable to provide the seamless experience citizens are used to elsewhere.
You need solutions that unlock data from silos and enable coordinated decision making. You need to be able to implement AI fast and at scale. And you need to do that while ensuring current operations remain consistent, resilient, and secure.
We help you:
- Move away from legacy infrastructure and ensure AI can integrate with existing systems.
- Build, deploy and support scalable and flexible cloud-based AI models.
- Ensure your data assets are compatible with AI applications and your data strategy is ready for the future.
- Demonstrate immediate ROI with AI investments.
- Jumpstart your AI journey by enabling safe experimentation with Gen AI tools.
- Scale proven AI use cases across your organisation.
Here’s how we’re making the difference with AI
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