Local and combined authorities must juggle multiple priorities in a shifting landscape. There is increasing demand on services, especially from an ageing population and with the cost-of-living crisis squeezing more households. Citizen expectations of support, delivered through easily accessible digital services, are rising. But meeting these demands is getting harder given real-time cuts in funding and inflationary pressures.
Councils need to create a financially sustainable and customer-centric organisation that will drive local economic growth, jobs and skills. This requires digital transformation in the way services are delivered; and investment in the regeneration of infrastructure and places, all while taking a leading position on the climate change agenda.
At KPMG, we have a deep understanding of the local government landscape, working alongside numerous councils to devise innovative transformation solutions. We bring fresh insights and proven methodologies to help create a dynamic way forward.