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      Digital Business Automation

      With growing competition, many organisations are trying to explore possibilities to boost their revenue stream and stay ahead of their competitors
      Successful online shopping small business Ecommerce, India lady boss with tablet taking sales orders and check inventory , and answering phone

      Organisations are constantly working simplifying and automating business process that makes user productive and efficient and boost their revenue stream and stay ahead of their competitors. Organisations also must deal with dynamic markets, ever changing compliance and regulatory issues. Though clients may have a defined Digital Business Automation (DBA) mechanism which helps ease their complex business processes, many of them are unstructured and lack a proper management system.

      KPMG in India’s digital business automation practice is aligned to address the depth and breadth of an enterprise across various functional and technical areas leveraging Digital Business Automation (DBA) and Enterprise Content Management (ECM) service offerings.

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      KPMG in India’s offerings for automating Accounts Payable and Accounts Receivable processes

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      KPMG in India offerings for finance/banking

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      Our Hyper Automation capabilities:

      • Process/Task mining

        Software that combs through event logs and find undiscovered processes and process variants that might be good candidates for automation

      • Analytics and reporting

        This capability is key to measure your ROI and gain insight into your automated business processes like which are running the most, when and which are error-prone.

      • RPA platform

        A platform where your automation engineers  can develop and deploy bots

      • Process modeling

        A centralised repository that can store all your as-is processes, which also provides a process editor that enables your stakeholders to design and enhance your to-be automated processes.

      • Task capture

        Recorders that sit on workers desktops and manually capture the processes and tasks your employees follow to identify good RPA opportunities and build the initial process for automation 

      Digital Business Automation

      what we know

      Key areas where digital business automation practice makes an impact

      Requirement analysis

      • Process management strategy
      • Target operating model
      • RFI, RFP creation
      Employees analyzing price charts

      Process automation and enterprise digitalisation

      • Business process modelling, analysis and simulation
      • Business process analysis
      • Change management

      Process analysis and digitalisation

      • Solution design, process automation
      • Enterprise digitisation service offerings
      • Post implementation support
      Man with glasses

      Digital business automation practice offerings

      Digital business automation practice offerings

      We specialise in process designing, planning and implementation, which can help clients across various industries. Combined with industry standards, frameworks and new technology, we help clients automate processes and establish their centres of excellence.

      KPMG in India offers wide range of Digital Business Automation (DBA) services for the banking, financial services and insurance (BFSI) to help overcome the challenges and constraints faced by the industry.

      Key Components

      precision_manufacturing

      Robotic Process Automation (RPA)

      Uses software robots to automate repetitive, rule-based tasks. 
       

      memory

      Business Process Management (BPM)

      Manages and improves business processes through analysis, modelling and optimisation.

      analytics

      Artificial Intelligence (AI) and Machine Learning (ML)

      Applies intelligent decision-making and predictive analytics to process.

      work

      Workflow Automation

      Automates the flow of tasks, information and documents across the business processes. 



       

      design_services

      Case Management

      Simplifies the job of designing and building a case management system and provides a GUI for case workers to easily manage cases. It unifies information, processes, people, allowing case workers to complete the work items associated with cases. 

      KPMG in India offers wide range of Digital Business Automation (DBA) services for the banking, financial services, and insurance (BFSI), Enterprises to help overcome the challenges and constraints faced by the industry.

      Some of our service offering accelerators for BFSI domain:

      Provide effective engagement of new customers and initiation of process from client centre. Streamline the onboarding journey of new customers with central KYC registry

      Automate the process of HR onboarding from offer roll out to Day-1 joining of the employee. Integrate all the HR applications present in siloes and enhance the information interchange among applications

      Ensure standardisation of processes reducing errors and increasing productivity. Multi process initiative from tax, audit, finance and HR departments

      Automated extraction of key information from structured and unstructured collateral and other documentations

      A unified and automated solution to manage the entire lifecycle of documents from creation to retention.

      Potential benefits of digital business automation

      Customisable

      Analysis of service offering delivery activities with reduced cost and time for implementation.

      Reduced cost

      Complement your IT investments by leveraging the platform for future process automation and workflow requirements.

      Tailor as per your requirements

      The service offerings are preconfigured to a certain level and tailor them further in collaboration with customers.

      Educate the clients

      Demonstrate, showcase the capability and power of the service offerings.

      Technology Framework

      Automation Platforms

      Tools like IBM Business Automation Workflow, IBM RPA, and Blueworks that provide extensive automation solutions.

      AI and ML Algorithm

      Tools like IBM Watson, WatsonX Orchestrate, Operational decision manager used for intelligent decision-making and process optimisation.

      API Integrations

      Connects disparate systems and applications to enable seamless data flow and automation.

      Cloud Computing

      IBM CP4BA i.e. Cloud Pak for Business Automation provides scalable infrastructure and services to support automation initiatives.

      Digital Business Automation is essential for modern enterprises seeking to remain competitive and agile in a rapidly changing business landscape. By leveraging automation technologies, organisations can improve efficiency, reduce costs, and deliver better value to customers.

      How does the solution accelerators help?

      Customisable

      Optimise on solutiondelivert activities with reduced cost and time for implementations.

      Tailor as per your requirements

      The solutions are preconfigured to certain level and tailor it further in collaborations with customers.

      Scalable

      Our solutions are based on digital business automation framework, providing opportunity to customose the solutions per client requirements.

      Reduced cost

      Compliment your IT investments by leveraging the platform for future automation and digitalization requirements.

      Educate the clients

      emonstrate, showcase the capability and power of the solution.

      Why KPMG in India

      • Transformative service offerings

        KPMG in India provides service offerings that address scalability, productivity and efficiency.

      • People

        Certified and quality resources on proposed technology.

      • Process

        Established and proven implementation methodology with governance, processes and tools to manage complex transformation programmes across geographies.

      • KPMG in India advantage

        Our advantage to support customers in varied fields such as domain expertise, additional technology coverage.

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