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AI Frontiers
Watch KPMG’s leaders share their views on harnessing the power of AI to unlock unprecedented value and solve seemingly impenetrable problems in the latest episodes of AI Frontiers produced by Reuters Plus
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Driving growth with AI trends
- AI Impact Summit 2026
- Al4Agri Global Conference and Investor Summit 2026
- NASSCOM Technology & Leadership Forum 2026
- ET Great India Retail Summit and Awards 2026
- Oracle AI World Tour 2026
- A trade shift that protects India's AI push
- Cyber resilience in the age of AI
- Embedded Finance, Powered by AI
- Accelerating AI Adoption Across Ministries and States
- Microsoft AI and Cloud Innovation roundtable
- KPMG at The CFO Board
- AI skilling and capability building will determine India’s competitive edge
- Building digital trust with AI
- KPMG Global private company CEO outlook
- The Economic Times Global Manufacturing Conclave
- CII CFO Roundtable
- Shaping India’s healthcare workforce for the digital era
- India Inc retools internal audits amid fraud risks, AI push
- International Fraud Awareness Week 2025
- AI-Powered Transformation in the Energy
- Karnataka Annual CFO Conclave 2025
- Emerging risks in cybersecurity: IT and OT environment
- AI will drive steady, long-term growth for IT and consulting
- The Innovation Edge: Driving the Next Wave of Banking with Agentic AI
- India Mobile Congress 2025
- Global Fintech Fest 2025
- ENRich 2025: Reimagining the Energy Enterprise
- Smart tech with human touch – The future of HR with AI
- Winning the mobile technology race from India: 5G advanced and beyond
- Personalisation and seamless brand experience
- How AI is becoming the backbone of ESG compliance
- The intelligent tech enterprise
- Akhilesh Tuteja
- Purushothaman KG
- Nilachal Mishra
- Atul Gupta
- Narayanan Ramaswamy
- Abhishek Verma
- Priyanka Sharma
Nilachal Mishra
Partner and Head, Government & Public Services (G&PS), National Leader - Government and Infrastructure
KPMG in India
The countries of the Global South stand at a point where collaboration is no longer optional. If we want a meaningful place in the emerging digital order, we must evolve from being users of other nations’ data and technology into creators of our own ideas, content and intelligence. This shift requires an environment where innovation is rooted locally but connected globally.
A strong and inclusive AI ecosystem will be central to this transformation. It must rest on shared digital public infrastructure, open digital goods and affordable access to compute and cloud capabilities that span borders. When these foundations are built collectively, they allow talent, research and innovation to circulate freely across regions rather than remain confined to a few advanced economies.
This vision cannot be realised by government or the private sector alone. We need a partnership model where public institutions create scale, trust and long term stability, while industry contributes speed, ingenuity and the ability to turn ideas into working systems. Together, we can co-build and co own an ecosystem that supports responsible growth and gives the Global South the ability to participate in shaping the technological future, not simply absorbing it.
Tech has enabled innovation at scale and transformed the services provided by fintech industry. The industry has been at forefront of leveraging data using multiple tech solutions to provide enhanced user experience.
AI provides an opportunity to further enhance the impact of services by providing vertical integration, hyper personalisation, ease of consumption of services and drive innovation at scale.
As industry adopts AI, there are few key considerations that industry needs to be mindful that includes enhanced resilience, establishing guard rails for usage of AI to have a trusted environment, minimise over-dependence on few tech providers and develop sovereign solutions. AI provides immense power and ability to the industry that is well poised to enhance impact by driving responsible innovation.
Narayanan Ramaswamy
National Leader - Education and Skill Development, Government and Public Services
KPMG in India
Ai is reshaping work at a pace our systems were never built for. History shows that every technological disruption has expanded opportunity - but to harness this moment, our policy focus must shift from degrees to competencies, and from credentials to continuous skilling. The real challenge is whether our people, and our institutions, can evolve quickly enough to match the scale of this transformation.
Securing our digital future through homegrown innovation isn't just a strategy - it is a necessity that must be built on the foundation of robust public-private collaboration.
Today's illustrious panel explored the next set of breakthroughs that can shape India's path toward true AI independence across the enitre technology stack with a sharp emphasis on how prepared our security and defense ecosystems are to lead this transformation.
Agricultural AI is moving from decision support to decision ecosystems. When AI systems start talking to each other across platforms, governments must shift from static risk models to dynamic, system-level oversight. This is where resilience, transparency, and human-in-the-loop governance become non-negotiable.
Dr. Puneet Mansukhani
National Sector Head - Retail, Global Retail Head - Digital & Technology Transformation
KPMG in India
AI will not create growth in isolation. It will first transform productivity, efficiency, and human capability and when those three align, revenue growth becomes inevitable and sustainable.
- Gopal Chawla
- Neemit Deepak
- Nitin Bharadwaj
- Sameer Wadhawan
Oracle AI World Tour reinforces a simple truth: Cloud and AI are now the centre of gravity for every forward-looking organisation. What stood out most was how Oracle has infused AI across its full ecosystem, creating a unified platform that helps enterprises move faster, operate smarter and scale with confidence.
This aligns perfectly with how we are building our Oracle practice at KPMG India. We are investing in people, tools and accelerators that help clients unlock the full strength of Oracle Cloud and its AI‑powered capabilities. Our teams are working with clients to modernise finance and supply chain, streamline operations and create data environments that support sharper decisions.
The shift is real. The opportunity is immediate. And we are committed to helping organisations capture the value that comes from the combined force of Oracle Cloud and responsible AI.
Proud of the momentum across our teams and the impact we are creating in the market.
Neemit Deepak
Partner, TE-Oracle
KPMG in India
KPMG and Oracle share a strong commitment to advancing AI. Within KPMG India Oracle’s intelligent agents are integrated across core operational workflows, creating a seamless, holistic experience that supports every stage of delivery.
From SaaS to Fusion ERP, Fusion EPM and HCM, our teams are designing innovative capabilities that address client challenges and accelerate performance, productivity and overall operational strength.
Nitin Bharadwaj
Partner, TE-Oracle
KPMG in India
KPMG India and Oracle share a long-standing partnership that gives us a deep view into how organisations are adopting and scaling Oracle solutions. We approach every engagement not as a technology refresh but as a chance to drive meaningful transformation. Our teams bring KPMG's global experience in business processes and industry maturity to help clients unlock real outcomes.
AI is now central to how organisations operate. Our focus is to stay closely aligned to what customers expect from this shift. KPMG recognises how deeply AI is reshaping organisations, and we are partnering closely with clients to help them convert this shift into measurable value.
Sameer Wadhawan
Partner, TE-Oracle
KPMG in India
At KPMG India, our Oracle practice is reshaping how organisations operate and grow. Clients want more than tech upgrades. They want a partner who can help them accelerate change and stay ahead of what comes next.
We are combining KPMG's deep functional expertise with the scale of Oracle Cloud, and the real shift comes from how we are embedding AI into this journey. Predictive insights, automated controls, intelligent workflows and conversational interfaces are helping clients make faster decisions, boost productivity and elevate experiences.
Our teams are focused on unlocking the full power of the fusion rich AI ecosystem to drive meaningful impact.
India’s AI trajectory was at risk of being shaped by external gatekeepers rather than domestic ambition. The 2025 rule placed India in the second tier for US chip exports, which meant Indian companies could access advanced AI chips only through export licenses and in restricted volumes. In practical terms, this would have limited India’s AI compute capacity to roughly fifty thousand GPUs nationwide.
High‑end chips for Indian AI initiatives would have required case‑by‑case US approval, slowing essential upgrades and increasing reliance on US policy decisions. The outcome would have been fewer GPUs, slower deployment cycles, and a significant constraint on the pace of India’s AI growth.
As AI scales across governance, OT, data platforms, and agentic systems, one fact stands out. Cyber resilience is now a collective responsibility and demands a full 360 degree view.
A few realities we cannot ignore:
- Threat actors have the same tools we do
They move without guardrails or governance. Their speed is increasing. Our defenses must adjust just as fast - AI in operational tech will be the hardest frontier
IT environments are challenging enough, but energy grids, airports, and industrial systems were never built for AI driven autonomy. Securing them will take a very different playbook - Businesses want more data. Cyber teams pay the price
More data fuels better models, but it also expands exposure and complexity.
For years, the easy answer to trust was to keep a human in the loop.
Agentic AI breaks that model. If the agent completes the loop, the human becomes irrelevant. If we force the human back in, the system loses the efficiency it promised.
That is the tension we must solve next. Not with slogans, but with real engineering, governance, and clarity on where autonomy is acceptable.
The Indian fintech sector has been a defining force in reshaping how financial services are accessed and consumed. Over the last decade, companies in fintech have solved critical issues in payments and lending, and financial inclusion.
However, the journey ahead demands a shift from addressing isolated challenges; it calls for building integrated value propositions that transcend silos. Embedded finance offers precisely this opportunity, enabling fintechs to weave financial services seamlessly into everyday user experiences, creating an enduring impact for the broader ecosystem. AI is increasingly becoming core to this movement, unlocking unprecedented potential to scale intelligence across operations.
India AI Mission has laid the right foundation - compute at scale, open datasets, language models, and responsible AI. Now, the focus should be to move decisively from pilots to production across ministries and states. An accelerated AI adoption should focus on time bound inter-ministerial adoption in priority sectors such as health, agriculture, justice, and skilling, along with last mile integration with Digital Public Infrastructure.
Initial resistance to AI gave way to recognition that investigations and forensics now operate on an AI-plus-human model. AI strengthens detection and analysis but human judgement defines accountability and strategy.
We are moving from digital finance to autonomous finance enabled through Agentic AI, wherein a group of Agents in tandem with a human in the loop, would take decisions through collaboration, chasing a goal or an objective, leveraging self-correcting & evolutionary techniques.
Training millions in AI and creating equitable access will be key to ensuring India remains competitive in the global digital economy. Even as India becomes one of the most consequential battlegrounds for AI investments globally, the success of billion-dollar commitments will hinge on the country’s ability to scale talent, build capabilities across sectors and ensure that the benefits of AI are broadly distributed.
- Atul Gupta
- Kunal Pande
Trust has been a key pillar and with enhanced adoption of AI and associated digital ecosystem, establishing trust is no longer a “good to have” factor but a necessity. Digital Trust enables in enhancing governance mechanisms and have makeshift from a reactive posture to proactive one, thereby empowering organisations to anticipate risks with confidence and address them as they push hard on proliferation of digital economy.
Kunal Pande
National Leader - Digital Trust for Financial Services Sector, National Co-Head - Digital Risk and Cyber
KPMG in India
Boards do not need more static dashboards; they need an up-to-date enterprise-wide view of risk posture with a common language (taxonomy) that aligns SecOps, IRM, privacy, and incident response teams to enable faster, coordinated decision-making.
Private company CEOs are proving that resilience and foresight are critical in today’s volatile landscape. Instead of reacting to disruption, they are actively redefining their business models. The findings highlight that these leaders see technology and innovation, particularly AI, as central to driving sustainable growth. Their confidence positions private enterprises at the forefront of adaptability and long-term value creation.
India has made significant progress in reshaping its manufacturing landscape over the past decade, but deeper technological and ecosystem transformation is needed to compete with global leaders. While the top quartile of Indian manufacturers shows reasonable capability, a significant portion of companies are far below the desired digital maturity. Without widespread adoption of Industry 4.0, automation and AI-enabled systems, India risks losing competitiveness to countries that scaled digitalisation much earlier.
- Ummehaani
- Sumit Kapoor
Third-Party Risk Management (TPRM) has traditionally been fragmented and siloed across departments, sometimes reduced to check-in-the-box compliance. As supply chains are more interconnected and interdependent today, by integrating ESG, regulatory, reputational, cyber and financial risk parameters into a unified framework, organisations can move from reactive to predictive risk management. However, challenges remain: data quality and availability, integration with legacy systems, regulatory compliance and explainability, and change management. Overcoming these hurdles with Artificial Intelligence makes it possible to connect the dots across all risk types, so companies can stop playing catch-up and start leading with confidence, trust, and adaptability.
Businesses today face rapid, unpredictable changes: new products, regulatory shifts, talent competition, ESG, and tech transformation. The pace of “unknown unknowns” or “Black Swan events” is accelerating at an unprecedented pace. Naturally, traditional risk models find it difficult to keep up with that pace as they assume stability and predictability in businesses and operating landscape. AI is emerging as a new risk nervous system helping with fraud detection, cyber defence, supply chain resilience and more. Future operating model of risk management must consider the four-dimensional lens of probability, severity, interconnectedness, and velocity; which helps with real-time intelligence and simulation of multiple futures.
At KPMG we continue to assist our clients stay ahead of the curve through our AI led risk management capabilities – converting noise to signals and doubts to trust.
Forward-looking healthcare organisations are institutionalising digital learning through in-house academies, simulation labs, and collaborations with edtech partners and GCCs. The focus is on ‘learning in flow,’ helping clinicians and administrators gain digital confidence while on the job and seamlessly integrate technology into care workflows. Many organisations are now linking digital competency with career progression, signalling that digital readiness is a core part of healthcare excellence.
Ritesh Tiwari
Partner, National Leader - Governance, Risk & Compliance Services, National Leader - Board Leadership Center in India
KPMG in India
Continuous Control Monitoring (CCM) is helping companies change gears from reactice checks to proactive, data-driven oversight that flags risks as they emerge. CCM represents a fundamental shift in mindset where controls become living sensors embedded within business processes. These sensors continuously assess performance and risk in real time, making them part of the organisation’s operating rhythm.
- Rajesh Bathija
- Juzer Miyajiwala
When organisations conduct thorough evaluations of top-level executives, whether for hiring or strategic partnerships, they rely on human judgment and experience. Artificial intelligence (AI) doesn’t replace these human qualities, instead it strengthens them. Instead of taking over the process, AI acts as a smart assistant, working side by side, analysing data, detect subtle patterns and flag anomalies. This collaboration between human expertise and AI driven analysis leads to informed decisions reducing blind spots enhancing the quality and depth of executive due diligence.
With fraudsters exploiting AI, cloud, and automation, organisations must respond through awareness, a strong speak-up culture, leadership messaging, zero-tolerance actions, continuous monitoring, and AI-driven controls.
I've witnessed numerous shifts in the energy industry. However, the current era, driven by artificial intelligence, is truly transformative. From optimising complex operations and enhancing resource management to accelerating scientific research and reimagining business models, AI is fundamentally reshaping how we approach energy.
Over the past few decades, the finance function has undergone a profound transformation, evolving from a custodian of numbers to a strategic partner that drives growth, insight, and innovation. Gone are the days when finance merely reported the past; today, it is shaping the future.
AI is no longer just a tool for efficiency. It has become the engine powering this transformation. Indian enterprises are embedding AI into their core financial strategies by unifying data across ERP and CRM systems, applying advanced analytics, and fostering a culture of digital fluency. CFOs are using AI and machine learning to move from reactive reporting to predictive and prescriptive insights, from manual processes to intelligent automation, and from a focus on cost control to one on value creation.
As adoption scales responsibly, finance leaders are unlocking new sources of enterprise value while redefining the role of finance as a driver of business resilience and inclusive growth. This transformation is helping position India as a trusted global hub for AI-led financial innovation and progress.
Generative AI brings immense promise, but trust will depend on going back to the basics. It starts with solving the right problems, using the right data, and understanding the risks that extend beyond security. True confidence in AI comes from human validation, cross‑functional collaboration, and compliance with emerging regulations. Building trusted AI is not a choice for tomorrow, it is a responsibility for today.
AI transformation is probably easier because there’s now a clear understanding of where it’s headed, how to leverage and extract value from agentic AI and, eventually, autonomous agents. The roadmap is visible. What creates challenges, however, is unpredictability, deciding whether to invest in one sector over another when tariffs, supply chains, and global conditions remain uncertain.
Most banking institutions already have analytics and process automation. The next phase is decision autonomy, where systems learn, act, and adapt in real time.
Banks can consider three key models of AI adoption:
- Smart Overlays – deploying AI agents over existing systems to improve efficiency.
- Agents by Design – re-engineering processes and modernising legacy platforms.
- Autonomous Networks – enabling multiple agents to plan, reason, and act collaboratively.
Agentic AI demands observability. You must monitor how agents behave and make decisions. Decision intelligence must be built responsibly, with architecture, explainability, and ethics at its core.
- Purushothaman KG
- Akhilesh Tuteja
- Atul Gupta
- Sushant Rabra
- Rahul Hakeem
- Sonica Bajaj
- Naveen Aggarwal
- Maneesha Garg
- Abhishek Kishore Gupta
- Ayush Gupta
- Sidhartha Gautam
- Shalabh Saxena
- Sumit Kapoor
- Manoj Sharma
- Rajesh Mishra
- Shobhit Agarwal
- Nitika Mehta
- Yogesh Sharma
- Vibhav Pachori
- Aseem Sharma
Agentic AI is more than a technological advancement - it is a strategic paradigm shift that empowers telecom operators to move from reactive to autonomous systems. This transformation will unlock new levels of operational efficiency, customer personalization, and revenue growth. India’s unparalleled scale, data richness, and innovation ecosystem uniquely position it to lead the global telecom AI revolution, creating models that others will follow.
Cyber resilience: Building a nationwide threat intelligence and response ecosystem
In a constantly evolving connected world, the need to collaborate in cyber is fundamental. Building a unified intelligence and response ecosystem allows to detect, analyse and be proactive in managing cyber threats that enables in securing digital ecosystem which powers the digital economy of the country.
Edge AI: Unlocking Value from Farms to Factories
Edge AI is transforming industries by enabling immediate, data-driven decisions at the point of action. It bridges technology and operational excellence, unlocking efficiency, productivity, and competitive advantage from farms to factories.
Digital infrastructure first: How passive and active infra are bridging AI potential and rural progress
Digital infrastructure is the backbone of AI-driven progress in rural India. By integrating advanced technologies with local ecosystems, we can drive innovation, empower communities, and create long-term value for both society and the economy.
Edge AI: Unlocking Value from Farms to Factories
Edge AI is becoming the control tower of modern industry, bringing real-time, data-driven decision-making to the point of action. For India, it’s a convergence of scale, telecom reach and startup innovation. We are uniquely positioned to architect an ecosystem that can act as an economic accelerator, powering productivity, inclusion, and global leadership, making Edge AI, the heartbeat of India’s next trillion-dollar digital leap.
Maneesha Garg
Partner & Head – Managed Services, Forensic, F&A, HR, Learning, Insight Led sales, Digital business operations and Sourcing
KPMG in India
Women in tech - diverse minds, disruptive minds
As the tech landscape changes rapidly, the risk of biases becomes exponential, because when AI learns from data that is not representative of all of voices, inequality scales faster. The only way is to make women’s perspective and their participation integral to the design and direction of fair and responsible technology.
Future gadgets: Designed and built from India
We are moving beyond the assembly line. The 'Designed in India' era is here, and it's powered by a new trinity: the ambition of our silicon, the intelligence of our software, and the ingenuity of our frugal design. This fusion is our formula for creating the next generation of intelligent, accessible devices for the world.
Intelligent, adaptive, secure: The rise of autonomous networks
Telecom networks are evolving from being managed to being intelligent. Autonomous systems that can adapt, heal, and secure themselves are redefining performance and reliability, marking a shift where networks don’t just connect India’s future, they continuously optimise it.
Sidhartha Gautam
Partner and Lead - Auto & Industrial Manufacturing Sector, Risk Advisory
KPMG in India
Responsible AI: India’s role in global governance and societal impact
India is uniquely positioned to lead the global conversation on Responsible AI and digital ethics, given its scale, diversity, and democratic values. By developing inclusive and transparent governance frameworks, India can set global benchmarks for ethical tech deployment.
Rewriting the rules: Gen AI and the future of enterprises
Generative AI is no longer a future trend—it’s reshaping how enterprises operate, innovate, and compete. In India, the convergence of telecom infrastructure, startup agility, and rich data ecosystems creates a unique opportunity to lead globally. Success will come to those who scale GenAI responsibly, collaboratively, and with purpose.
Is 5G fueling the enterprise shift?
5G is driving a profound shift across industries by accelerating automation, boosting efficiency, and fostering innovation. As adoption gains momentum, it is essential to address persistent challenges such as high infrastructure costs, regulatory barriers, and a developing device ecosystem.
Responsible AI: India’s role in global governance and societal impact
India, as the world’s largest democracy and a fast-growing technology hub, is uniquely positioned to contribute to global AI governance frameworks. India can leverage its policy expertise, tech talent, and startup ecosystem to shape responsible AI aligned with global standards.
Is 5G Fueling the Enterprise Shift?
Besides network upgrade, 5G is a tailored programmable platform integrating IoT, AI & Edge computing that shall truly fuel the enterprise shift especially for industries like manufacturing, logistics, ports.
Shobhit Agarwal
Partner
India Global
AI-assisted Radio Access Networks or Intelligent RAN enables proactive data driven decisions, helps optimise network performance and creates competitive advantage for enterprises operating in a rapidly changing digital landscape.
Nikita Mehta
Partner
Tax-CBT-ICE-DEL
Women in tech - diverse minds, disruptive minds
Effective use of technology to solve organisational problems requires diverse minds & disruptive ideas to come together. More diversity in terms of geography, gender, culture and education fuels creativity & innovation to achieve success in this constantly evolving business environment.
Yogesh Sharma
Partner
DigitalSolns-Strategy&Insights
'Shaping the network economy: The NaaS imperative
In today’s digital-first world, networks are no longer just infrastructure—they’re lifelines of innovation. NaaS empowers organisation to scale, adapt, and evolve with unmatched agility. It’s more than a technological shift; it’s a mindset revolution that redefines how businesses operate, collaborate, and grow. By embracing NaaS, we shape an economy built on resilience, speed, and intelligent connectivity.
Vibhav Pachori
Partner
DT-Cyber Strategy and Govn
Telecom network defense: Fortifying the digital frontier
Telecom networks are critical infrastructure, and their defense ensures reliability, trust, and continuity. Organisations must adopt proactive strategies to safeguard digital operations and protect business value.
Aseem Sharma
Partner
Technology, Life Sciences and Aviation
Is 5G fueling the enterprise shift?
5G allows enterprises to move from incremental change to strategic transformation. It enables rapid innovation, operational efficiency, and the ability to deliver new services at scale.
- Vishnu Pillai
- Akhilesh Tuteja
- Kunal Pande
- Nitin Saxena
Digital credit infrastructure: Are we ready for the next 100 million borrowers?
A good credit system is more than finance; it’s a combination of technology, governance, ethics, and trust. Scale alone doesn’t matter. It’s the responsible, inclusive, and resilient design that determines long-term impact.
Kunal Pande
National Leader - Digital Trust for Financial Services Sector, National Co-Head - Digital Risk and Cyber
KPMG in India
Guardrails for responsible implementation of AI in securities markets
Responsible AI must be anchored in governance by design, supported by strong capacity across data, models, technology, and people skills to manage risks.
Equally important is a balanced regulatory approach - targeting high-risk areas while enabling innovation to thrive responsibly in the evolving AI-driven securities market ecosystem.
Responsible and ethical data sourcing for AI deployment
With the IndiaAI Mission and the RBI's free AI framework, India has already laid the groundwork for governing ethical data sourcing at scale. Given our diversity and the remarkable pace of last-mile digital adoption, we are not just witnessing transformation — we are shaping it. India now stands uniquely positioned to lead the world in building AI that is both ethical and responsible by design.
- Yezdi Nagporewalla
- Anish De
- Akhilesh Tuteja
- Shalini Pillay
From a focused internal dialogue to a global platform for action — ENRich has come a long way. Over 16 years, it has grown in scope, stature, and relevance, becoming a catalyst for conversations that matter. This year’s theme reflects a powerful truth:
Sustainability is no longer an aspiration – it’s a test of resilience
As India continues to lead global growth, driven by strong domestic demand and macroeconomic stability, the energy sector stands at a pivotal moment.
Looking ahead to 2030, the modern energy enterprise will be transformed – with AI at the core and GCCs as the engine of execution. Three priorities will define this transformation:
- Embed AI across the enterprise – from operations to decision-making
- Reimagine structures and operating models – with GCCs at the center
- Elevate culture and ways of working – because transformation is as much about people as it is about technology
GenAI becomes a copilot, not an autopilot. In the context of HR, leaders and professionals should define the purpose and ethical boundaries of AI use (setting intent), critically assess AI-generated recommendations (validating outputs), and remain accountable for the final decisions and their impact on people and culture (owning outcomes).
India stands at the cusp of an AI revolution and telecom industry will be its catalyst. We are rapidly advancing towards 5G-advanced and 6G on a global scale. The work being done by our telecom community in engineering these breakthroughs is absolutely essential, putting the industry front and center in this transformative revolution.
In these transformative times, Bharat is witnessing a surge of digital-native consumers with rising expectations for personalisation and seamless brand experience. AI is enabling companies to meet these demands through unprecedented levels of hyper-personalisation and intelligent operations from sensing and forecasting to real-time optimisation.
As consumer interactions shift to vernacular, AI-driven conversations through virtual assistants and influencers will redefine engagement. To thrive, businesses must embrace a consumer-first mindset, strengthen data and analytics, foster agile AI integration, and prioritise collaboration over isolation; balancing speed with strategic focus.
The global economic paradigm is changing as companies are under tremendous pressure from people across the world to account for the social impact of their businesses. Moreover, endless growth with profit as the sole metric is no longer sustainable. The consequences of social and environmental imbalance are mostly seen in the long term. If allowed to go unchecked, the disruption caused may cause a significant dip in growth and corporate valuations.
India’s tech ecosystem is uniquely positioned to leapfrog into the intelligent enterprise era, with 81% of technology firms planning to systematically integrate AI into their products and services within the next 12 months. The strategic integration of AI can redefine our global competitiveness, as 63% of enterprises are set to increase AI spending by more than 10% in the coming year.
However, realising AI’s full value requires a concerted effort - underscoring the importance of robust governance frameworks, talent development, and embedding AI into core business operations. Organisations that proactively embrace these imperatives will not only drive innovation but also set new benchmarks in delivering value and efficiency..
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