Transformation

Our team can support you throughout your transformation journey, from developing strategy to implementing and measuring results. We align your actions and investments with your business objectives and stakeholder expectations, driving real and sustainable outcomes.

Latest insights

India CX Report'25: Power and Utility

The sector is powering a cleaner, smarter future by embracing renewable energy, digital innovation and sustainability

Global Consumer & Retail M&A Outlook 2025

M&A activity to pick up in 2025 as C&R organisations reshape their footprints

India CX Report'25: FMCG

The FMCG sector is redefining its role by shaping lifestyles through innovation, sustainability, and personalisation

Protecting your SAP landscape

Secure your organisation’s SAP S/4HANA transformation against digital threats

Management Capability Development Index (MCDI) India 2024 Report

KPMG in India and AIMA’s MCDI 2024 survey report highlights the urgent need for resilient, empathetic, and future-ready leadership in India

India CX Report'25: Financial Services

Financial services providers are empowering individuals through innovation, transparency, and solutions that adapt to evolving lifestyles

India CX Report'25: Hotels

Hoteliers must assess the role of facilities and service levels in delivering the right Customer Experience across different establishments

India CX Report'25: Consumer Durables

Appliances have evolved beyond functionality. They now embody the essence of smart living

India’s digital dividend: The strategic roadmap towards becoming a global digital leader

Fusing technology, talent and collaboration can bolster resilience and promote inclusive growth in this technology-driven era

Strategic leader analyzing digital data visuals for business growth and insights in a technology-driven environment

Hear from the experts

Banking and Economy Summit | Hemant Jhajhria

Hemant Jhajhria talks about how AI will affect the banking sector and key trends in BFSI sector at the Business Today Economy and Banking Summit.

Watch the full video

The Digital Transformation of Indian Banks for a Digital Future Hemant Jhajhria

How digital transformation is reshapes the banking landscape and discusses the challenges and opportunities that banks faces.

Watch the full video

digital-transformation-of-indian-banks-for-a-digital-future

Select case studies

Happilo

How KPMG helped Happilo move their digital transformation onto the right track with a SAP S/4HANA Cloud implementation

Merino

How a KPMG-enabled SAP technology implementation improved business processes and boosted customer satisfaction

Customer service transformation for one of the leading steel service centre organisations in India

Delivered significant improvements in customer service to the client by implementation of key account management framework and supply chain management planning tool

Advanced analytics, AI and ML use cases for a leading Indian producer of pig iron and ductile iron pipes

Achieved significant EBITDA improvement through digital initiatives and established a pipeline of additional measures to drive a total improvement of approximately 15 per cent

Enterprise-wide transformation for a leading Indian kitchen appliance and cookware manufacturer

Unearthed value of INR17 crore using multiple cost optimisation levers across procurement spend

Digital transformation for a leading public sector Bank in India

Reduced the Bank’s operating cost by reducing the TAT of loan processes and improving productivity of the Bank’s employees

Explore our Transformation insights

India CX Report'25: Airlines

Findings across passenger air carriers with Pan-India presence serving leisure as well as business travelers

India CX Report'25: Real Estate

The real estate landscape is more dynamic than ever, propelled by innovation, a focus on sustainability, and the evolving needs of modern communities

KPMG global tech report: Healthcare insights

Explore healthcare trends, challenges, and investments in key markets, focusing on digital transformation

Revolutionising traffic management and road safety with AI-powered intelligent traffic management system (ITMS)

The AI-powered ITMS addresses traffic congestion, reduces accidents, and enhances road safety and compliance on expressways

2025 Emerging Trends in Infrastructure and Transport: The Great Reset

Explore infrastructure and transport trends in 2025, urging visionary leadership, collaboration, and bold decision-making amid global shifts

Enhancing efficiency and effectiveness in policing with the crime and criminal tracking network and systems (CCTNS)

The CCTNS project enhances policing efficiency through an integrated e-Governance system, improving operations at all police levels

Establishing and operationalising the revenue augmentation and analytics cell

The revenue augmentation and analytics cell boosts state revenue through advanced analytics, policy updates, and process improvements for efficient governance

Indian ports are now better, but what’s next?

Indian ports have seen significant improvement, but to reach full potential, focus is on connectivity, process efficiency, and embracing tech

The rise of silver generation: Transforming the senior living landscape

Exploring trends, innovations, and opportunities in senior living to create inclusive, future-ready communities for the evolving silver generation

Aviation leasing and financing ecosystem at GIFT IFSC, India

An overview on the current situation of commercial aircraft leasing in India, and the future scope of leasing

KPMG in India’s framework highlights MSMEs and startups in India’s defence innovation

The future of India's defence industry lies in the hands of its MSMEs and startups, and it is imperative that we empower them

Food and Nutritional Security in India

Solutions for achieving zero hunger and ensuring food and nutritional security, addressing gaps in access, distribution, and sustainability

Five ways in which Budget 2025 impacts the real estate sector

With the real estate sector witnessing strong growth years, the momentum is expected to keep growing at a good pace, which will help India

KPMG global tech report: energy insights

Empower your digital transformation with data-driven strategies

KPMG global tech report – industrial manufacturing insights

Interoperability, hybrid models and AI innovation are the battlegrounds for digital excellence

KPMG global tech report: Technology insights

Tech: A bold sector that innovates while leading by example

Budget 2025 – A journey from AATMANIRBHAR to VIKSIT BHARAT

Budget 2025 is a forward thinking budget to facilitate India’s vision of becoming a USD 5 trillion economy by 2027 and a developed nation by 2047

Union Budget 2025: A Fine Balancing Act

The Finance Ministry has balanced tweaking personal tax rates without compromising on capex outlay and fiscal prudence

2025 Telecom Trends: Building the Digital Economy of Tomorrow

Telecom industry in 2025 stands at exciting juncture characterised by rapid technological evolution and expanding role in the global digital ecosystem

How can Budget 2025 make India’s defence sector stronger?

This year’s budget presents an opportunity to transform the sector through strategic measures that can make India stronger in an ever-evolving global set-up

“2025” India's Year of Reforms for Defence - What to look out for?

A close engagement between the private industry and govt is critical to achieve a robust policy along with adequate budgetary allocations in 2025

Transform your retail offering

Drive your customer strategy with KPMG and SAP S/4HANA for Retail

From talk to action: Paving the way for a circular economy in the consumer goods and retail industry

As the global shift towards a circular economy accelerates, now is the time for businesses to unlock new opportunities for a more sustainable and prosperous future

From smart to smarter cities

Leveraging integration, data and enablement for sustainable and resilient urban transformations

Embracing industry 4.0 for efficient, productive and sustainable growth

Adopting sustainable business practices boosts brand reputation, saves costs and establishes organisations as responsible corporate citizens

Real estate 2025: What are the top five trends to watch out for?

KPMG in India shares five key trends that could define the year ahead

Beyond the frame: Creating a cinematic hub through a dynamic film city

The study envisions the film city as a catalyst for transforming India into a global filmmaking destination, thereby enhancing its cultural and economic footprint on the world stage

KPMG 2024 Consumer and Retail CEO Outlook

Consumer and retail CEOs share their views on economic outlook, ESG and generative AI.

Transforming cityscapes: Innovations driving smart cities and urban development in India

Strengthening India’s infrastructure and urban environment will be crucial for achieving the nation’s overall developmental goals

KPMG 2024 Industrial Manufacturing and Automotive CEO Outlook

Industrial manufacturing and Automotive CEOs share their views on economic outlook, return-to-office, ESG and generative AI.

KPMG 2024 Life Sciences CEO Outlook

Exploring CEO views on economic growth, technology investments, ESG and workforce

KPMG 2024 Insurance CEO Outlook

Insurance CEOs share their views on economic outlook, return-to-office, ESG and generative AI.

KPMG 2024 Banking CEO Outlook

This year’s KPMG 2024 Banking CEO Outlook examines how today’s business leaders within the sector are facing multifaceted and relentless challenges

KPMG 2024 Infrastructure and Transport CEO Outlook

This report highlights key insights from the KPMG 2024 Infrastructure and Transport CEO Outlook survey.

Technology as a pillar for the energy transitions

By embracing technology, we can move closer to achieving the Paris Agreement climate goals and foster a positive impact on the environment.

KPMG 2024 Technology and Telecommunications CEO Outlook

Cautious optimism backed by strategic planning

Unlocking government’s technology future

Five keys to public sector digital transformation success

KPMG 2024 CEO Outlook

More than 1,300 global CEOs share their views on geopolitics, return-to-office, ESG and generative AI.

The cybersecurity foundation for digital transformations

Sri Lanka's digital transformation drive is prompting banking, insurance, and retail firms to overhaul their cybersecurity strategies.

Telco to techco

The transformation of traditional telecommunications companies (telcos) into more technology-focused and innovative businesses

Harnessing Technology for ESG Transformation

Digital technologies can not only help enhance ESG performance, but also drive meaningful change at scale

Strategic imperatives for Indian IM CEOs based on 2024 Outlook

Digital transformation and ESG are emerging as priorities for industrial manufacturing firms' CEOs

Achieving seamless commerce in India

How retailers in India can transform their seamless strategies.

Hybrid SOC operations transformation

The key to achieving force multiplier in cyber defence.

Building blueprints of tomorrow – Emerging themes

This knowledge paper will provide a perspective around the 6 key themes which will predominantly prevail in the infrastructure and construction sector