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      Driven by evolving market dynamics, organisations are reimagining business models, customer experiences, infrastructure ecosystems and delivery mechanisms to respond to changing economic realities, digital disruption and evolving stakeholder expectations. From housing and urban development to manufacturing, consumer markets and tourism, successful transformation is increasingly defined by the ability to combine strategy, technology, execution and ecosystem collaboration to create measurable outcomes.

      This shift is being accelerated by the convergence of AI, data-driven decision-making and digital platforms. Organisations are moving beyond isolated initiatives towards enterprise-wide transformation programmes that integrate strategy, data, processes and people. At the same time, organisations across industries are embracing new operating models focused on execution certainty, transparency, agility and customer-centricity. As transformation agendas mature, the focus shifts from experimentation to scalable value creation and long-term impact.

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      Data and AI-led decision-making

      Embedding intelligence into operations, assurance, planning and customer engagement

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      Technology-enabled business models

      Driving efficiency, transparency and value creation across sectors

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      Execution-led transformation

      Moving from isolated initiatives to enterprise-wide, outcome-focused change

      At the same time, transformation is increasingly being shaped by broader economic and societal priorities, requiring organisations to balance growth, resilience and long-term sustainability.

      • Manufacturing transformation

        Enabling deeper value chains, innovation and global competitiveness

      • Consumer and go-to-market transformation

        Driven by precision, speed and omnichannel engagement

      • Digital transformation of real estate

        Through data, analytics and technology-enabled execution

      • Experience-led transformation

        Creating new opportunities across emerging sectors such as spiritual tourism

      • Enterprise-wide AI adoption

        Supporting intelligent, scalable and adaptive operating models

      • Urban and housing transformation

        Improving liveability, infrastructure and economic productivity

      Latest insights

      Artificial intelligence (AI) as the intelligence layer of India's financial ecosystem

      How university leaders are creating value from personalization

      An assessment of the economic, tourism, employment and ecosystem impact of India's events and experiences industry

      A roadmap to reducing import dependence and building a resilient, self-reliant fertiliser ecosystem

      Heritage tourism is emerging as a catalyst for cultural preservation, economic growth and sustainable destination development

      Podcast series for Transformation leaders

      Listen to expert opinions and market examples of how today’s businesses are becoming more and more customer-centric.

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      Success stories and experiences of our valued clients

      Using AI to translate speech and text into multiple native Indian languages to increase digital inclusion

      Turning capability insights into scalable, future-ready strategy

      Driving transparency, discoverability, and evidence-based decision making

      Making legal information simpler, more accessible, and citizen-centric

      Driving growth with Transformation trends

      Purushothaman KG

      National AI Leader, and Head – Technology Transformation

      KPMG in India

      The India data centre story is, at its core, a story of the country's pivot towards a digital economy, This shift is being driven not only by India’s role as a global exporter of technology services, but also by the rapid expansion of a domestic consumer base that is increasingly consuming digital and technology-led services.

      The India Union Budget 2026’s tax holiday for foreign cloud providers using domestic data centres, extended till 2047, strengthens investor confidence by highlighting India’s cost and efficiency edge in data centre operations. It is expected to encourage existing facilities to scale international services, while prompting new and marginal players to adopt hybrid operating models that balance offshore capacity with increased deployment within India to optimise returns.

      Yezdi Nagporewalla

      Chief Executive Officer

      KPMG in India

      • Geopolitics and uncertainty continue to shape global priorities, yet we also stand at the start of a major shift powered by AI. It is closely linked to the volatility around us, but it also creates room for new possibilities. As the world navigates industrialised conflict, trade pressure, and fractured supply chains, deep tech and AI have moved to the centre of every strategic discussion.
         

        Sovereignty has become a core priority. Nations everywhere are pushing for self-reliance, and this is where India has a real opportunity. We are supported by a policy environment that understands the importance of this moment. From FTAs to the foresight behind data centres and digital infrastructure that matches physical infrastructure, India is building a position as a trusted and future-ready destination.
         

        The global view of India has changed. It is no longer seen through the lens of low-cost labour. It is recognised for its own strength and for the role it plays in the global system.

      • India is intensifying efforts across production and services sectors. Every layer of modern services is experiencing rapid transformation fuelled by advanced technology. Sustaining global prominence in services requires consistent progress. Growing numbers of GCCs are choosing India, driven not only by skilled professionals but also by a rising technology and innovation framework. Our ambition is to strengthen this environment and preserve forward motion.


        Learning from international competitive economies remains essential. Our greatest opening lies in building trust. Confidence grows through clarity and verifiable digital processes. This journey is demanding and lengthy, yet our resolve must remain firm.

      • Advancing women's leadership strengthens the very core of our organisations. When systems, culture and opportunity work together, talent flourishes with confidence. Inclusive leadership is not just a principle-it is a powerful catalyst for sustainable growth. By nurturing equity at every level, we unlock the full promise of diverse and dynamic leadership. Together, we can shape workplaces where every leader rises with purpose and possibility.

      Sunit Sinha

      Partner and Head – Human Capital Advisory Solutions

      KPMG in India

      Gender-balanced leadership is a fundamental driver of organisational success. Yet performance reviews, promotion criteria, and leadership assessments often reflect long‑standing assumptions that can unintentionally shape outcomes for women.

      The true test of commitment to DEI lies in how rigorously organisations examine and strengthen evaluation systems to eliminate these biases. As organisations mature, embedding transparent and auditable evaluation practices will not just enhance equity - it will also strengthen long‑term institutional trust and leadership credibility.

      Shikha Kamboj

      Partner, DT-Cyber Strategy and Govn
      KPMG in India

      Progress in women's leadership is rising, yet the gap between talent and access remains one of our greatest missed opportunities. Equity will not come from progress alone. It will come when institutions redesign the paths that hold women back and leaders choose to remove barriers with the same urgency that women show in breaking them.

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      India AI Mission has laid the right foundation - compute at scale, open datasets, language models, and responsible AI. Now, the focus should be to move decisively from pilots to production across ministries and states. An accelerated AI adoption should focus on time bound inter-ministerial adoption in priority sectors such as health, agriculture, justice, and skilling, along with last mile integration with Digital Public Infrastructure.

      Jiten Chopra

      Partner and Chief Operating Officer

      KPMG in India

      Operational excellence is won in the middle office. This is where strategy becomes execution and where critical capabilities such as R&D, risk, data and compliance come together. When the middle office is weak, organisations face fragmentation and slow decision-making. When it is strong, it aligns core processes to business priorities and enables the organisation to move with speed and clarity.

      Targeted investment in the middle office strengthens innovation, improves control and creates a stable platform for growth. It allows client-facing teams to perform at their best and operational teams to deliver with consistency. A disciplined, well-run middle office is not a support function. It is a competitive advantage.

      The next phase of urban rail is about shaping cities, not just moving people. Success will depend upon thoughtful integration, smart financial engineering, strong institutional alignment and innovative technologies across delivery and operations.

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Private company CEOs are proving that resilience and foresight are critical in today’s volatile landscape. Instead of reacting to disruption, they are actively redefining their business models. The findings highlight that these leaders see technology and innovation, particularly AI, as central to driving sustainable growth. Their confidence positions private enterprises at the forefront of adaptability and long-term value creation.

      Sumit Kapoor

      Partner, Governance, Risk & Compliance Services

      KPMG in India

      Businesses today face rapid, unpredictable changes: new products, regulatory shifts, talent competition, ESG, and tech transformation. The pace of “unknown unknowns” or “Black Swan events” is accelerating at an unprecedented pace. Naturally, traditional risk models find it difficult to keep up with that pace as they assume stability and predictability in businesses and operating landscape. AI is emerging as a new risk nervous system helping with fraud detection, cyber defence, supply chain resilience and more. Future operating model of risk management must consider the four-dimensional lens of probability, severity, interconnectedness, and velocity; which helps with real-time intelligence and simulation of multiple futures.

      At KPMG we continue to assist our clients stay ahead of the curve through our AI led risk management capabilities – converting noise to signals and doubts to trust.

      Ummehaani
      Ummehaani

      Partner – Third party due diligence; ESG Supply chain diligence

      KPMG in India

      Third-Party Risk Management (TPRM) has traditionally been fragmented and siloed across departments, sometimes reduced to check-in-the-box compliance. As supply chains are more interconnected and interdependent today, by integrating ESG, regulatory, reputational, cyber and financial risk parameters into a unified framework, organisations can move from reactive to predictive risk management. However, challenges remain: data quality and availability, integration with legacy systems, regulatory compliance and explainability, and change management. Overcoming these hurdles with Artificial Intelligence makes it possible to connect the dots across all risk types, so companies can stop playing catch-up and start leading with confidence, trust, and adaptability.

      Shalini Pillay

      India Leader - Global Capability Centres

      KPMG in India

      Deepening Techno-Functional Excellence - How U.S. GCCs Are Evolving from Enablement to Innovation

      Techno-functional excellence will define the next chapter of GCC evolution, shifting our role from pure enablement to true innovation. The combination of deep sector expertise with technology as the foundational engine of transformation allows GCCs to anchor their work in core business domains and deliver impact that is both broader in scale and sharper in outcomes. This is how GCCs move from supporting the enterprise to shaping its future.

      Hear from the experts

      Strong performance in commercial real estate, but a widening gap in affordable housing amid rising land prices. Call for unlocking land for affordable development and adopting innovative, cost-efficient construction methods. Developers increasingly embracing enterprise software, customer-facing platforms, and specialised applications

      Leaders who have the courage to say, ‘I don't know’ are those that will come out as winners in disruption

      Nilachal Mishra share his perspectives on innovation, policy, and the roadmap to Viksit Bharat, Viksit Uttar Pradesh 2047.

      Explore how industry leaders are integrating AI to enhance efficiency, innovation, and sustainability across India’s industrial landscape. 

      S Sathish shares his views on intelligent manufacturing and how AI is a critical enabler for resilience, precision, and growth.

      We have moved from generate AI to agentic AI which is completely transforming organisations. Leaders in the energy sector are accelerating their digital transformation enabled by modern AI. The entire energy sector is keenly observing how this new suite of technologies can be brought to bear to make energy clean, efficient, and sustainable.

      Hemant Jhajhria talks about how AI will affect the banking sector and key trends in BFSI sector at the Business Today Economy and Banking Summit.

      How digital transformation is reshapes the banking landscape and discusses the challenges and opportunities that banks faces.


      Client testimonials

      Client Testimonial – Kusum Healthcare 


      KPMG in India partnered with Kusum Healthcare to drive digital HR excellence - boosting efficiency, accuracy, and compliance. The results speak for themselves:

      • 40% fewer manual taskz
      • 30% faster recruitment turnaround
      • Improved onboarding & hire experience, leading higher productivity
      • 25% increase in employee satisfaction with reduced costs

      Explore our Transformation insights

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