Capability Maturity Model Integration (CMMI®)

Framework for process improvement

Capability Maturity Model Integration (CMMI®) is a process improvement framework developed and maintained by ISACA. CMMI is a proven set of global best practices that drives business performance through building and benchmarking key capabilities. It can be used to guide process improvement across a project, a division, or an entire organisation.

CMMI is a framework for process improvement that provides organisations with essential elements of effective processes. It helps organisations to enhance their capabilities to develop and maintain quality products and services.

The CMMI Institute has been evolving the CMMI model over the years. In 2018 they released CMMI v2.0 for Development, CMMI for Services and CMMI for Supplier Management. On 6 April 2023 ISACA released the latest version of the CMMI model - CMMI Ver 3.0. In addition to the CMMI V2.2 domains: Development, Services, Suppliers, Safety, and Security, ISACA has introduced new domains for Data, People and Virtual.

CMMI data view

To help organisations build, improve and measure their enterprise data management function and staff

CMMI people view

To help identify skill gaps, break down workflow bottlenecks, and empower teams to develop skills that help organisations succeed

CMMI virtual view

Improves performance and key capatales for organisations to help develop the skills to understand best practices, tools and lechniques for effective and efficient virtual business environments

CMMI safety view

Helps improve performance and key capabilities for organisations to assess, enhance and Improve their safely strategies.

CMMI security view

Helps improve performance and key capabilities for organisations to assess, enhance and improve their approach to security beyond compliance

CMMI development view

Helps improve performance and key capacities for organisations that develop products, components and services

CMMI service view

Helps improve performance and key capabilities for organisations that provide services, Including B26 B2C standsione services. and those that are part of a product offering

CMMI suppliers management view

Helps improve performance and key capabilities for organisations to assess, enhance and Improve their safely strategies.

CMMI offers a structured roadmap that enables organisations to progress from informal and unpredictable practices to re-defined and consistent processes.

For senior leadership

Governance provides increased visibility on project performance

Improvement infrastructure defines ecosystem for persistence of processes

For end-clients

Enhanced business assurance through safety and security practices

Continuity and risk management provides business resilience

For delivery team

Enhanced control through statistical monitoring

Increased guidance on agile and newer lifecycle model

For quality team

Reduced appraisal preparation time

Wider coverage of projects and improved reliability of appraisal results

As part of its advisory services, KPMG in India offers the following services to help clients embark on their CMMI journey:

A formal gap analysis of the quality system including both adequacy of documentation and practice implementation vis-à-vis the requirements of the targeted maturity/capability level of the organisation. The results of the gap analysis are used by the organisation to determine their improvement strategy.

Trainings to build internal capability and expertise for CMMI implementation and process improvement.

Foundations of Capability: This course will teach you how to use the CMMI Model and the business value that can be gained by improving capability.
Building Development Excellence: This course will teach you how to build capability in developing or engineering products and services.
Building Service Excellence: This course will teach you how to build capability in delivering and managing services.
High Maturity Concepts: Discover how high maturity organisations build competitive advantage through building capability for data-driven decisions and continuous improvement.

Process reviews focus on the evaluation of defined Quality Management System (QMS) in line with the model requirements and provide inputs to the process champions to define/enhance the processes.

Implementation reviews focus on the evaluation of process implementation in projects and support functions based on discussions with project teams and department heads.

The purpose of checkpoint review is to review the overall implementation status and to determine the readiness of organisation towards a benchmark appraisal.

Benchmark appraisal is conducted as per the guidelines mentioned in Method Definition Document of CMMI Institute Appraisal is conducted by a CMMI Certified Lead Appraiser. The Lead Appraiser from KPMG in India will be assisted by a team of assessors from KPMG in India and the assessed organisation.