KPMG global tech report: Consumer and Retail insights

490 technology leaders

26 countries and territories

$100m USD+ in revenue

Consumer and retail (C&R) companies are embracing digital transformation with a renewed sense of direction. To move forward at speed, they must ramp up investment in their data capabilities. Discover how leading consumer and retail (C&R) companies are navigating the digital transformation landscape with the latest KPMG global tech report – Consumer & Retail insights. This report delves into the strategic use of technology to drive business value in a volatile market.

Consumer and retail companies are rapidly transforming through digitalisation and enhanced customer experiences. As Gen AI becomes a key investment area, organisations must prioritise a holistic strategy that aligns with immediate business goals and delivers sustainable value. This strategic approach should focus on the long-term impact on customer experience and overall business objectives, helping ensure that investments drive meaningful business value, beyond individual technical projects.

Puneet Mansukhani

Head of Global Retail Digital - Technology and Transformation, KPMG in India

Key highlights

Accelerating with intent

Learn why C&R businesses must enhance their data capabilities to stay competitive.
Data maturity

Explore how targeted improvements are helping companies extract meaningful insights from their data.
AI advancements

Understand the widespread business value generated by AI, from operational efficiency to product innovation.
Future trends

Get insights into the future of C&R, including the importance of robust governance structures and strategic technology investments.

KPMG global tech report: Consumer and retail insights

Accelerating with intent

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Why download?

Actionable insights

Gain practical strategies to enhance your digital transformation efforts.
Professional analysis

Learn from the experience of KPMG global leaders in consumer and retail technology.
Strategic guidance

Equip your business with the knowledge to help navigate economic challenges and drive sustainable growth.