India’s MSME sector stands at a defining point of transformation. Employing 32.9 crore people and contributing nearly 30 percent to the nation’s GDP, MSMEs are the backbone of India’s economic engine-yet they face deep structural challenges in talent readiness, productivity, digital adoption and sustainability compliance. As global value chains evolve, AI automation and green mandates accelerate, MSMEs must transition from labor driven operations to future ready, skill powered enterprises. 

      This report provides a strategic, future focused blueprint for building AI ready MSMEs, strengthening digital fluency, accelerating green capabilities, and creating inclusive, scalable talent pipelines. The paper outlines how MSMEs can shift from reactive hiring to deliberate skill creation, using structured apprenticeships, cluster-based ecosystems, and government schemes as force multipliers. With 45 percent of core skills expected to change by 2030 and green skills projected to grow 40 percent, the next decade demands a workforce equipped for AI integration, operational excellence, digital commerce, ESG compliance and continuous learning.  

      Against this backdrop, the report sets out a clear, actionable and execution ready roadmap to build a future proof MSME workforce-one capable of competing globally, scaling sustainably and powering India's growth to 2030 and beyond.


      Key highlights of the report:

      • Transforming the MSME talent landscape

        India’s MSMEs face a structural skills deficit: only ~10 percent of the workforce has formal skilling, productivity is just 14 percent of large enterprises, and digital readiness remains uneven. The report calls for foundational improvements in operational discipline, process standardisation, frontline quality systems and digital hygiene

      • The Digital + AI + Green “Twin Transition”

        Digital tools, AI adoption, e-commerce platforms and ONDC driven market access are reshaping MSME operations. Simultaneously, ESG and low carbon mandates are redefining export competitiveness. Green skills are expected to surge 40 percent in job descriptions by 2030. MSMEs must embed sustainability and digital capabilities into core roles, not treat them as optional add ons

      • Top 10 skill shifts to 2030

        Tomorrow’s MSME workforce will require:
         

        • AI assisted decision making
        • Data interpretation and digital literacy
        • Analytical and creative thinking
        • Green and ESG compliance skills
        • Digital trade and e-commerce capability
        • Systems thinking and lifelong learning.
           

        These shifts move MSMEs from manual execution to technology augmented performance

      • Six strategic talent imperatives

        The report outlines six imperatives to build future ready MSMEs:
         

        • AI ready & digitally fluent workforce
        • Apprenticeships 2.0 and work-based skilling
        • Skills first hiring with micro credentials
        • ONDC ready digital market capability
        • Cluster based skilling ecosystems
        • Inclusive, green ready workforce models.
           

        These pillars reduce onboarding time, improve quality, and build scalable talent pipelines

      • Execution POV: Skills → Productivity → Resilience

        A simple, MSME friendly Talent Operating Model integrates roles, KPIs, skills intelligence and digital SOPs. Government schemes (NAPS, ZED, LEAN, PM Vishwakarma, CGTMSE) become strategic levers that reduce the cost of capability building and accelerate future readiness

      • Sector specific talent roadmaps

        The report provides actionable talent priorities for Manufacturing, Automotive, Food Processing, Textiles and Chemicals-focusing on digital fluency, quality excellence, safety, green compliance and shop floor capability 


      Talent imperatives for MSMEs: Building a future-ready workforce for India’s growth engine

      A strategic blueprint to power India’s MSMEs with AI ready, skilled and resilient workforces for the future of work

      Key Contacts

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Sunit Sinha

      Partner and Head – Human Capital Advisory Solutions

      KPMG in India

      Arun Sharma

      Partner, Human Capital Advisory Solutions

      KPMG in India

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