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      HR function has the potential to enable a profound transformation

      In a rapidly transforming world of work, organisations need to continuously evolve and adapt to the changing market dynamics for them to grow, transform and thrive. A key differentiator in driving exceptional business performance is to continuously re-shape and transform the workforce of the future.

      Today’s HR function also has the potential to enable a profound transformation, challenged as never before to convert the potential of an organization’s people into financial performance and market value.

      KPMG in India’s People & Change team can help you unlock this potential and navigate transformational change across functions to drive superior levels of performance. The team can help you to develop strategies, structures, systems, processes as well as building capabilities to attract, develop, motivate and retain people to deliver on the strategic goals of your organisation.

      Our solutions

      As the world ushers in the digital world, it is imperative for organisations to think critically about how to evolve their workforce for the future. We can support you with redefining your purpose, culture, workplace strategy and with reshaping your workforce for better alignment with business goals.

        • Reshaped workforce (RWF)
        • Redesigned workplace (RWP)
        • Digitally enabled learning (DEL)
        • Digitally enabled HR (DEHR)
        • Agile organisation and culture (AOC).

        Creating an efficient workforce structure is critical to execute the organisation’s strategic intent. We can support you with the design and implementation of structure, processes and supporting infrastructure, including governance, capabilities, systems, and values to enable you to achieve and sustain your organisational strategy and vision.

          • Organisation structure diagnostics and design
          • Zero-based workforce and workplace transformation (includes employee cost optimisation, future of work)
          • Strategic workforce shaping
          • Workforce segmentation
          • Role definitions and KPI design
          • Organisational effectiveness and future readiness.

          Developing the right talent strategy for an organisation depends on a deep understanding of their unique needs and challenges. We can support you with developing talent strategy to enable you to identify, develop, engage, and retain talent which aligns to the current and future needs of your business.

            • Talent strategy
            • Talent risk assessment
            • Competency modelling and mapping
            • Assessment centers
            • Succession planning and career management
            • Capability development
            • Leadership development
            • Employee experience.

            Intelligent analytics provides critical workforce insights you need to understand your workforce better. We can support you with the intelligence and insights to enable you to make enhancements to your human capital capacity at cost structures which aligns your organisation’s strategic needs.

            Workforce Analytics

            Total Rewards

            1. Compensation structuring
            2. Compensation and benefits benchmarking
            3. Job evaluation and job grade structure design
            4. Short term and long-term incentive plan design

              To navigate an ever-changing world of work, it is imperative for organisations to build a future-ready HR function which can drive exceptional people performance. We can help you transform your HR function to one which is data-driven and emboldened by technology enabling you to be centric and enhance overall organisation productivity.

                • HR operating model
                • HR strategy and performance assessment
                • HR audit
                • HR service delivery model design
                • HR capability building
                • HR policies and process design
                • HR technology implementation support.

                For any transformation programme, issues including inconsistent messaging, conflicting ideas and an unwillingness to change can act as an impediment to success. We can help you to realise the benefits of the transformation programme through a holistic, data-driven, proactive and structured change management approach that addresses talent risks and enables people to be ready, willing and able to accept the change.

                  • Business case and visioning for change
                  • Change readiness assessment
                  • Change communication strategy and execution
                  • Culture transformation

                  In an age when business models are marked by expansion and disruption, mergers and acquisitions (M&A) have become central to the strategies of most global companies. We can support with harmonisation and integration support covering people, process, policy, and structure imperatives.

                    • HR due diligence
                    • Integration management
                    • Culture integration
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                    • Divestiture support
                    • HR harmonisation in acquisitions.

                    Our Differentiators

                    • Zero Based workforce and workplace transformation
                    • Virtual talent Lab
                    • Culture analytics
                    • Director’s chair

                     

                     

                     

                    w24, Essen, NRW, Deutschland, Office, Büro, Planung, Einzug, Start-Up

                    The KPMG Learning Academy brings together our depth of subject matter expertise with our learning design and technology skills and capabilities
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                    Learning Services prepares organizations to move towards excellence in quality, agility, innovation and learning
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                    Offering HR and talent acquisition services for data-driven decisions and automation.

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                    Our awards and recognition

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                    Steadfast dedication to delivering lasting value to our clients


                    Our accolades are a testament to our commitment to pioneering new technological horizons, applying insightful business strategies, and cultivating vibrant networks. Our recognition reflects our dedication to making a positive impact on our clients, our people, and our communities.

                    Driving growth with Human Capital Solutions trends

                    Yezdi Nagporewalla
                    Yezdi Nagporewalla

                    Chief Executive Officer

                    KPMG in India

                    • Geopolitics and uncertainty continue to shape global priorities, yet we also stand at the start of a major shift powered by AI. It is closely linked to the volatility around us, but it also creates room for new possibilities. As the world navigates industrialised conflict, trade pressure, and fractured supply chains, deep tech and AI have moved to the centre of every strategic discussion.
                       

                      Sovereignty has become a core priority. Nations everywhere are pushing for self-reliance, and this is where India has a real opportunity. We are supported by a policy environment that understands the importance of this moment. From FTAs to the foresight behind data centres and digital infrastructure that matches physical infrastructure, India is building a position as a trusted and future-ready destination.
                       

                      The global view of India has changed. It is no longer seen through the lens of low-cost labour. It is recognised for its own strength and for the role it plays in the global system.

                    • India is intensifying efforts across production and services sectors. Every layer of modern services is experiencing rapid transformation fuelled by advanced technology. Sustaining global prominence in services requires consistent progress. Growing numbers of GCCs are choosing India, driven not only by skilled professionals but also by a rising technology and innovation framework. Our ambition is to strengthen this environment and preserve forward motion.


                      Learning from international competitive economies remains essential. Our greatest opening lies in building trust. Confidence grows through clarity and verifiable digital processes. This journey is demanding and lengthy, yet our resolve must remain firm.

                    • Advancing women's leadership strengthens the very core of our organisations. When systems, culture and opportunity work together, talent flourishes with confidence. Inclusive leadership is not just a principle-it is a powerful catalyst for sustainable growth. By nurturing equity at every level, we unlock the full promise of diverse and dynamic leadership. Together, we can shape workplaces where every leader rises with purpose and possibility.

                    sunit-sinha
                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

                    Gender-balanced leadership is a fundamental driver of organisational success. Yet performance reviews, promotion criteria, and leadership assessments often reflect long‑standing assumptions that can unintentionally shape outcomes for women.

                    The true test of commitment to DEI lies in how rigorously organisations examine and strengthen evaluation systems to eliminate these biases. As organisations mature, embedding transparent and auditable evaluation practices will not just enhance equity - it will also strengthen long‑term institutional trust and leadership credibility.

                    Shikha Kamboj

                    Partner, DT-Cyber Strategy and Govn
                    KPMG in India

                    Progress in women's leadership is rising, yet the gap between talent and access remains one of our greatest missed opportunities. Equity will not come from progress alone. It will come when institutions redesign the paths that hold women back and leaders choose to remove barriers with the same urgency that women show in breaking them.

                    Arun Sharma
                    Arun Sharma

                    Partner, Human Capital Advisory Solutions

                    KPMG in India

                    Execution muscle, resilience and adaptability are the key traits, which have powered MSMEs to deliver growth and contribution in Indian economy. For this segment to flourish further, the future leaders and teams in MSMEs surely need to double down on these while leveraging AI and tech enablers.

                    Naveen Aggarwal
                    Naveen Aggarwal

                    Office Managing Partner

                    KPMG in India

                    If India truly wants to become Viksit Bharat, MSMEs, which sit at the heart of our growth engine, must shift from labour‑intensive operations to capability-led AI powered enterprises. The next era of growth will be led by those which invest on talent and skills combined with the ability to adapt at speed. Ultimately, investing in people will define India’s future.

                    Parizad Sirwalla
                    Parizad Sirwalla

                    Partner and National Head – Tax, Global Mobility Services

                    KPMG in India

                    The new labour codes have overhauled how wages, gratuity, provident fund, pension and other social security benefits are calculated. Under the new codes, employers cannot restructure pay solely to reduce their liability. Permanent employees still need five years to be eligible for gratuity. But repeatedly renewed contracts with no break may not strictly qualify as fixed-term employment, pending clarification.

                    Parizad Sirwalla
                    Parizad Sirwalla

                    Partner and National Head – Tax, Global Mobility Services

                    KPMG in India

                    The Government of India had introduced transformational reforms to simplify and modernise labour laws by enacting the four Labour codes almost 5 years back. An impactful step in that direction has been taken by making it effective from today – 21 November 2025. This move rationalises 29 existing laws and aligns India’s labour ecosystem with global standards.

                    What are few key aspects?

                    • Mandatory appointment letters for all workers: promoting formal employment
                    • Universal social security coverage: including gig & platform workers
                    • Minimum wages for all: statutory right for every worker
                    • Mandatory for employer to provide timely wages
                    • Women empowerment: night shift allowed with safety measures
                    • ESIC coverage and benefits extended to PAN-India for establishments with employment strength of 10 employees
                    • Single registration & license: reducing compliance burden
                    • Free annual health check-ups: for specified workers above 40 years

                    These reforms empower workers, boost employment, and simplify compliance, paving the way for a future-ready workforce and resilient industries under Aatmanirbhar Bharat.

                    Sushant Rabra
                    Sushant Rabra

                    Partner and Head, Digital Strategy, Solutions and Insights

                    KPMG in India

                    Forward-looking healthcare organisations are institutionalising digital learning through in-house academies, simulation labs, and collaborations with edtech partners and GCCs. The focus is on ‘learning in flow,’ helping clinicians and administrators gain digital confidence while on the job and seamlessly integrate technology into care workflows. Many organisations are now linking digital competency with career progression, signalling that digital readiness is a core part of healthcare excellence.

                    sunit-sinha
                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

                    GenAI becomes a copilot, not an autopilot. In the context of HR, leaders and professionals should define the purpose and ethical boundaries of AI use (setting intent), critically assess AI-generated recommendations (validating outputs), and remain accountable for the final decisions and their impact on people and culture (owning outcomes).

                    Sameer Salunke
                    Sameer Salunke

                    Partner

                    KPMG in India

                    Successful HR Transformation required more than technology, it demands alignment of people, culture and vision. Avoiding common pitfalls like weak planning and overlooked change management is critical. The organisations that succeed are those that approach transformation as a continuous journey, not a one-time project.

                    Arun Sharma
                    Arun Sharma

                    Partner, Human Capital Advisory Solutions

                    KPMG in India

                    Speed round on compound your CHRO power: Become a true partner to the CEO

                    To be a true strategic partner, CHRO must cultivate deep business acumen to anticipate future workforce needs, embrace technology to deliver on promise of superior employee experience, and envision an employee-first culture that drives sustainable growth. CHRO must foster psychological safety so leaders can make thoughtful, people-centric decisions.

                    Vijay Gogoi
                    Vijay Gogoi

                    Partner and Lead, Learning Services

                    KPMG in India

                    Happiness perspectives on mindful leadership: Balancing high performance with inner balance

                    Mindful leadership is a continuous practice rooted in presence, empathy, and resilience - prioritising holistic well-being, fostering a people-first culture, and inspiring performance through compassion and trust to create sustainable growth and shared happiness.

                    Akhilesh Tuteja
                    Akhilesh Tuteja

                    Partner & National Leader, Clients and Markets

                    KPMG in India

                    In a world of algorithmic nudges, productivity dashboards, and hyper-personalized nudges, the role of people leaders is more critical than ever. Leaders aren't just managing talent - they're defending humanity’s right to choose, to err, and to be gloriously unpredictable.

                    We must design for autonomy, creativity, and consciousness in an AI-shaped world. The future of work won’t be written in code alone.

                    sunit-sinha
                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

                    The workplace is evolving at an unprecedented pace. The future of work is defined by skills - driven by technological advancements, changing workforce dynamics, and shifting business priorities. To stay competitive, organisations must understand and invest in the capabilities that matter most. Artificial Intelligence is already transforming how we work, and as it becomes more embedded in our daily workflows, the demand for human judgment, creativity, and adaptability will only grow. AI is not here to replace people-it’s here to enhance them. The real challenge isn’t the rise of AI, but falling behind those who know how to use it more effectively.

                    Hear from the experts

                    Purushothaman KG stresses that enterprises must democratise AI skills and ensure upskilling, during his conversation with CNBC TV18.

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                    KPMG in India proudly collaborated with ETHR World as knowledge partner for the 4th Edition of ET CHRO Annual Conclave.

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                    KPMG in India proudly collaborated with ETHR World as knowledge partner for the 4th Edition of ET CHRO Annual Conclave.

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                    Sunit Sinha shares his views at the 4th Edition ETHRWorld CHRO Annual Conclave.

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                    Sunit Sinha at the Cornerstone OnDemand Skills Intelligence Summit 2025, Mumbai.

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                    Client testimonials

                    Client Testimonial – Kusum Healthcare

                    KPMG in India partnered with Kusum Healthcare to drive digital HR excellence - boosting efficiency, accuracy, and compliance. The results speak for themselves:

                    • 40% fewer manual taskz
                    • 30% faster recruitment turnaround
                    • Improved onboarding & hire experience, leading higher productivity
                    • 25% increase in employee satisfaction with reduced costs
                    Watch now

                    India Insights

                    Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

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                    How can organizations integrate AI into their security operations without adding further complexity or risk?

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                    A three-part publication series exploring mobility trends, challenges and innovative approaches for today’s hypercompetitive era
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                    Explore how AI agents can accelerate enterprise transformation through responsible human‑plus‑AI collaboration.

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                    AI will help define Asia Pacific’s workforce strategy.
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                    Strategic growth through values and purpose.
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                    Key Contact

                    sunit-sinha
                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

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