Government and Public Services

Digital Transformation: Opportunities and Challenges for Governments

In recent years, growing connectivity, adoption of digital technology, and the pandemic's after-effects have emerged as transformative forces for economies globally. While these rapid changes present immense opportunities for economic and social growth and development, this ‘new reality’ also presents daunting challenges for governments.

Governments, at all levels, are and will be the critical players in leading not only this transformation but also the new wave of sustainable prosperity through jobs, investments, and new industries. Over the past few years, the government of India has launched a host of national programmes that present opportunities for investors to partake in improving India’s infrastructure and citizen service delivery. The state governments, in lockstep with the central governments, have also unveiled a new era of business reforms in the economy.

Why KPMG in India

KPMG in India is aligned to support this transformation of India, offering targeted advice and solutions that support the government in national seminal programmes ranging from water, sanitation, hygiene, and health to urban transformation, manufacturing, tourism, aerospace, and defense, as well as the digital delivery of public services. Proactively involved in major reform programmes, we work as advisors and implementers of some of the largest programmes in the country that include

Swachh Bharat’ (Clean India)
Make in India
Ease of Doing Business
Smart Cities
Digital India
Skill India amongst others

Our people have a good understanding of the environment, culture, policies, and procedures of the government. We also leverage our national and international networks to access resources and explore new perspectives.

Our service offerings are designed to deliver successful outcomes

Strategy and policy advisory

Public private partnership advisory

Capacity building and institutional strengthening

Digital transformation

Strategy and policy advisory

Process reform

Programme management

Operations transformation

Our sub-service lines

Enhancing growth towards healthy, equitable communities

Supporting jobs, industry growth, and prosperity through improved economic competitiveness, innovative policy and improved investment opportunities

Providing holistic and sustainable digital technology solutions to improve citizen service delivery and data-driven decision making

Large-scale transformation programmes and efficient public service delivery

Providing fillip to Infrastructure and Industrial ecosystem in India

Building a skilled and future-ready workforce across the demographic spectrum

Aligning the long-term strategic interests of aerospace and defence clients through market landscaping, digital interventions and change management

Boosting potential and transformation across the agri-food value chains

Paving the way for next generation urban dwelling

Sectors we work with

Aerospace & Defence

Aligning the long-term strategic interests of aerospace and defence clients through market landscaping, digital interventions and change management.
Agriculture & Allied

Boosting potential and transformation across the agri-food value chains.
Education and Skilling

Building a skilled and future-ready workforce across the demographic spectrum.
Health

Enhancing growth towards healthy, equitable communities.
Industries

Providing fillip to Infrastructure and Industrial ecosystem in India.
Logistics

KPMG India’s Transport and Logistics practice comprises a dedicated network of professionals with a deep understanding.
Medium, Small, And Micro Enterprises (MSMEs)

A remarkable development of MSME sector’s contribution in transforming the defence manufacturing landscape.

Sanitation

Protecting our sanitation workers: the frontline ‘swachhata’ soldiers in times of COVID-19
Social and rural development

An enduring watermark of responsible business.
Textiles

Vision & strategic roadmap for Indian technical textiles market covering market outlook, government initiatives, global best practices.
Tourism

This report highlights the necessity for integrating sustainability across all tourism activities to ensure the sector's resilience and responsibility
Urban transformation

Paving the way for next generation urban dwelling.
Water

Water, a magical living force, holds within it the very essence of life.

Hear from the experts

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India Insights

Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

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Exploring trends, innovations, and opportunities in senior living to create inclusive, future-ready communities for the evolving silver generation

An overview on the current situation of commercial aircraft leasing in India, and the future scope of leasing

By adapting to changing market trends, the textile sector can secure its future success in an increasingly competitive global market

India can give the world something that we excel at - sustainable, contemporary yet crafted in tradition

The future of India's defence industry lies in the hands of its MSMEs and startups, and it is imperative that we empower them

Solutions for achieving zero hunger and ensuring food and nutritional security, addressing gaps in access, distribution, and sustainability

India's ability to maintain a competitive edge in global trade will depend on its investment in emerging technologies

With the real estate sector witnessing strong growth years, the momentum is expected to keep growing at a good pace, which will help India

Expectations of the global fraternity waiting to increase their investments in India and benefit from the growth of international business corridors

Budget 2025 is a forward thinking budget to facilitate India’s vision of becoming a USD 5 trillion economy by 2027 and a developed nation by 2047

The Finance Ministry has balanced tweaking personal tax rates without compromising on capex outlay and fiscal prudence

By taking a two pronged approach-boosting consumption and accelerating investment, the government has propelled the engines of economic growth

The budget responds to the economic expectations with a comprehensive plan, prioritizing agriculture, MSMEs, investment, and exports

Leveraging integration, data and enablement for sustainable and resilient urban transformations

President Trump’s imperatives will likely reshape both US international and domestic markets, with a trickle-down effect on the global economy

A key priority for Budget 2025 should be the promotion of hybrid seeds to boost crop productivity and production

To unlock India's growth potential and make it truly Atmanirbhar, the Budget has offered a major credit boost to MSMEs as well as start-ups

The study envisions the film city as a catalyst for transforming India into a global filmmaking destination, thereby enhancing its cultural and economic footprint on the world stage

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Key interventions to respond to increasing demand for specialist and super specialist doctors

Digital infrastructure could serve as backbone for cutting-edge digital services to drive progress, development, and transformation in the country.

Five keys to public sector digital transformation success

KPMG in India’s analysis of National Institutional Ranking Framework (NIRF) Ranking 2024 released by Ministry of Education (MoE) on August 12, 2024.

Media

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Global insights

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The logistics and warehousing market in India

Buoyed by the challenges of the pandemic and the rising ecommerce activity, the logistics and warehousing sector in India has seen a rapid transformation.