Government and Public Services

Digital Transformation: Opportunities and Challenges for Governments

In recent years, growing connectivity, adoption of digital technology, and the pandemic's after-effects have emerged as transformative forces for economies globally. While these rapid changes present immense opportunities for economic and social growth and development, this ‘new reality’ also presents daunting challenges for governments.

Governments, at all levels, are and will be the critical players in leading not only this transformation but also the new wave of sustainable prosperity through jobs, investments, and new industries. Over the past few years, the government of India has launched a host of national programmes that present opportunities for investors to partake in improving India’s infrastructure and citizen service delivery. The state governments, in lockstep with the central governments, have also unveiled a new era of business reforms in the economy.

Why KPMG in India

KPMG in India is aligned to support this transformation of India, offering targeted advice and solutions that support the government in national seminal programmes ranging from water, sanitation, hygiene, and health to urban transformation, manufacturing, tourism, aerospace, and defense, as well as the digital delivery of public services. Proactively involved in major reform programmes, we work as advisors and implementers of some of the largest programmes in the country that include

Swachh Bharat’ (Clean India)
Make in India
Ease of Doing Business
Smart Cities
Digital India
Skill India amongst others

Our people have a good understanding of the environment, culture, policies, and procedures of the government. We also leverage our national and international networks to access resources and explore new perspectives.

Our service offerings are designed to deliver successful outcomes

Strategy and policy advisory

Public private partnership advisory

Capacity building and institutional strengthening

Digital transformation

Strategy and policy advisory

Process reform

Programme management

Operations transformation

Our sub-service lines

Health, Human and Social Services

Enhancing growth towards healthy, equitable communities

Two women physical therapy room woman left is Indian Therapist Assisting

Economic Growth

Supporting jobs, industry growth, and prosperity through improved economic competitiveness, innovative policy and improved investment opportunities.

Diverse, multiracial creative team of people in the office, happy employees and ceo having brainstorming meeting, concept of teamwork and collaboration in business, healthy working environment.

Government Technology

Providing holistic and sustainable digital technology solutions to improve citizen service delivery and data-driven decision making

Digital Government Advisory (DGA)

Large-scale transformation programmes and efficient public service delivery

Largest legislative building in India - Vidhan Soudha , Bangalore with nice blue sky background.

Industrial and Infrastructure Development Advisory (IIDA)

Providing fillip to Infrastructure and Industrial ecosystem in India

Collaborative Team of Indian Engineers Reviewing Blueprints at Urban Job Site

Education and Skills Development

Building a skilled and future-ready workforce across the demographic spectrum

An Indian teacher giving one-on-one attention to a student, helping with specific educational needs and challenges.

Aerospace & Defence

Aligning the long-term strategic interests of aerospace and defence clients through market landscaping, digital interventions and change management.

Smart Team of Engineers, Project Manager and Machinery Operators Collaborate on a New Type of a Electric Turbine Engine, Standing with Tablet and Laptop Computers in Scientific Technology Lab.

Agriculture and Allied

Boosting potential and transformation across the agri-food value chains

Young indian agronomist with test tube, Agriculture and scientist concept.

Urban Transformation

Paving the way for next generation urban dwelling

Indian asian Architect, builder and engineer meeting together and discussing city planning on table

Sectors we work with

Aerospace & Defence

Aligning the long-term strategic interests of aerospace and defence clients through market landscaping, digital interventions and change management.
Agriculture & Allied

Boosting potential and transformation across the agri-food value chains.
Education and Skilling

Building a skilled and future-ready workforce across the demographic spectrum.
Health

Enhancing growth towards healthy, equitable communities.
Industries

Providing fillip to Infrastructure and Industrial ecosystem in India.
Logistics

KPMG India’s Transport and Logistics practice comprises a dedicated network of professionals with a deep understanding.
Medium, Small, And Micro Enterprises (MSMEs)

A remarkable development of MSME sector’s contribution in transforming the defence manufacturing landscape.

Sanitation

Protecting our sanitation workers: the frontline ‘swachhata’ soldiers in times of COVID-19
Social and rural development

An enduring watermark of responsible business.
Textiles

Vision & strategic roadmap for Indian technical textiles market covering market outlook, government initiatives, global best practices.
Tourism

This report highlights the necessity for integrating sustainability across all tourism activities to ensure the sector's resilience and responsibility
Urban transformation

Paving the way for next generation urban dwelling.
Water

Water, a magical living force, holds within it the very essence of life.

India Insights

Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

Global Insights

The logistics and warehousing market in India

Buoyed by the challenges of the pandemic and the rising ecommerce activity, the logistics and warehousing sector in India has seen a rapid transformation.